Had a nice stay here right in the middle of Berkeley Springs, walkable to everything. The property is pretty big and understandably a little dated, given its size. But it was clean and well kept. A safe, clean stay. Front desk staff were very friendly and helpful.
Location is convenient and directly beside BS Park. Older decor, but goes with the aesthetic of the area. Room (West end) was clean & spacious. Employees were congenial & informative. Wonderful coffee shops, unique stores, and a few eating establishments within walking distance.
I liked the history. Very clean and safe. The housekeeping routine was not convenient. We hung the sign on the door asking for room service every morning, but we could hear the vacuums and cart outside our door at 8:30/9:00. We left our room around 10/10:30 and would come back at 5 or 6:00 to no service. I had to go downstairs and get towels every day. I think by the time we left the room the housekeepers had already done our floor and never went back even though according to policy as long as the sign was out by 2:00 that was good. The desk staff were always pleasant and had no problem getting me towels. But twice when they asked housekeeping to get towels or take our trash the facial expression let me know they werenât thrilled. I would definitely recommend the Inn for an overnight stay while traveling through the area, but not for a 4 or 5 night stay.