All Suites Appart Hotel Bordeaux Marne

this place is far from what you see in the pictures. i booked a double room and when we get there we where amazed how poor is the room. the front desk lady refuse to change our room or cancel it. we left the place to another hotel and over a month we are trying to get our money back but there are no answers from anyone in the hotel. "hotels.com" say they can't help... anyone that look at the pictures will understand the situation

it was amazing

This is a simple apartment hotel that’s well kept. The staff, being the front desk clerk, was great. The heat in our room wasn’t working, so they brought a blanket and later moved us to a different room. It’s a bit far from downtown, but it’s near the bus and under a 10 min walk from the city’s larger marketplace. We’d come back.

Overnite stay so was perfect, easy parking and good price

We loved Bordeaux; it is friendly, full of fascinating buildings and a lovely river side promenade. We enjoyed the World of Wine museum very much. The apartment was ideal, clean and comfortable. We walked into the city centre etc but there is an excellent tram network and river buses.

The hotel is not too well maintained. Room is small, not a suite .

At our firs booking the room was spacious comfortable and the staff polite and helpful. At the second booking (two days apart) the room was dreadful . No airconditioning, opposite a noisy child minding centre, and when we requested a change and a fan (and a hairdryer) staff became unhelpful and a male front desk person quite rude. Only contemplate the main building; if you are offered the non-airconditioned area, look for another hotel.

Both receptionists were on their mobile phones while we waited for 5 minutes. Temperature was +90 F and there was no A/C nor even a little table fan. Hot, hot, hot. We had to use taxi to go to nearest place to eat. Won't recommend this place to friends, especially in summer months. Recommended to staff to install a small table fan, and the answer was "we told you so. No A/C nor fan". Why not install just $20 table fan?? Unthinkable for such attitude/service. Breakfasts were good, tasteful omelette and fresh orange (to make your own OJ)

The staff was indifferent. The room was in disrepair. The vibe of the whole place was like a prison. The parking facilities were filthy. The neighborhood seemed dangerous too. Look elsewhere.