Does Samui Mermaid Resort offer free cancellation for a full refund?

Yes, Samui Mermaid Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Samui Mermaid Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Samui Mermaid Resort?

You can check in starting at 1:30 PM. Check-out time is noon.

What is there to do at Samui Mermaid Resort and nearby?

Samui Mermaid Resort has an outdoor pool and a garden.

Are there restaurants at or near Samui Mermaid Resort?

Yes, Dolphine Restaurant offers local and international cuisine.

Does Samui Mermaid Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Samui Mermaid Resort like?

Samui Mermaid Resort is a short 14-minute walk from Big Buddha Temple and 2 minutes' walk from Big Buddha Beach.

Samui Mermaid Resort, Koh Samui: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 1, 2025

Very beautiful and clean, staff were lovely!!

Carson, 1-night trip

8/10 Very good

May 24, 2025

A very reasonable hotel for the price. Second visit and would stay again.

4-night trip

10/10 Exceptional

Jan 15, 2025

We have been staying here for over 20 years, amazing location, staff and rooms x

Louise, 9-night trip

8/10 Very good

Aug 21, 2024

Nice place to stay pools were good

Brendon, 1-night trip

8/10 Very good

Mar 27, 2025

Had a fabulous stay. Great watching the planes. So glad we had superior room with sea view and air con. Would definitely recommend.

Jacky, 10-night trip

10/10 Exceptional

Feb 22, 2025

Only stayed one night but everything was fine.

Colin, 1-night trip

10/10 Exceptional

Feb 19, 2025

Peaceful

Albert, 1-night trip

10/10 Exceptional

Dec 15, 2024

Great!

Lovely place to stay. Great service and very friendly. There is an on site cafe which to be fair I only used once for breakfast but although the presentation was good, I left most of it - not nice at all.

Jan, 3-night trip

10/10 Exceptional

Feb 25, 2023

The room was very spacious and clean Very good service from all the staff There were plenty of restaurants nearby although the pavements were very poor and uneven Excellent location to visit Big Buddha Would definitely stay there again

Steven, 7-night trip

10/10 Exceptional

Jan 25, 2024

We had the side ocean view room, and it was renovated, clean and very comfy. They didn't let us check in early, and service was kind of slow, but everyone was friendly. We had a very easy pool and ocean access, and we really enjoyed our stay!

Mariya, 3-night trip

8/10 Very good

Aug 10, 2024

It has got a magnificent view. The room is ok. Close to restaurants and other shops. Staff are helpful and friendly but 1!

Maria, 5-night trip

8/10 Very good

Jul 31, 2025

Pick your room wisely - good location

I chose the pool and ocean view room and it was great when it was quiet. There were a couple of things that weren’t publicised in advance: the pool is only for guests staying in certain rooms, check-in is 2pm not 1.30pm as publicised on hotels.com and there is a 500 Thai baht deposit for the key. There are no safes in the room but some dodgy looking communal lockers at reception. I was in a room with access to the pool so that was great. However, this isn’t actually policed and there were youngsters walking in from the beach and other accommodations. On one occasion a large family took over the pool and were smoking and drinking in it. From the pool rooms this is pretty noisy too. When it was quiet it was beautiful but when it’s busy be prepared to have a highway outside your door/window and bed! Lighting in bathroom and changing area was very limited. For the price it was excellent.

3-night trip

2/10 Poor

Jun 13, 2025

Our room was very unclean. There were huge stains on the head board near the pillows. The bathroom had stains all over the toilet paper holder and there was grime around the shower handle. Checked in at night, asked the staff to change rooms and they eventually agreed. The new room also had urine stains on the toilet. We bought disinfectant and cleaned it. We checked out next day, 3 nights early, we did not want to stay there longer.

Shahrose, 4-night trip

8/10 Very good

Mar 9, 2024

The Mermaid is a great place to stay especially for an entry and exit strategy to the islands of Thailand! Close to the airport Good food and cocktails! We stayed in a pool and ocean view room. Super clean and shiny, great bed, great air con, great medium sized infinity pool, we loved Bangrak! It is very under rated and stayed 3 nights at the Mermaid to finish up a 3 week visit to 5 locations. Oh and I almost forgot it’s cheap as chips compared to where we live! Shout out to Samui Mermaid

Brian, 3-night trip

10/10 Exceptional

Feb 9, 2024

Fantastic view and service

I booked a Grand Deluxe Room with pool and sea view and I got exactly that. Great room, great view, fantastic service and the restaurant delivers right to our room by the pool. The only downside is that the pool is promised Only to the ppl who book the grand deluxe rooms but there are constantly other crowds there too even though there are 2 other pools they can enjoy. The hotel staff do not keep track of anyone who is not supposed to be there.

View from the Grand deluxe room with pool and sea view

1-night trip

4/10 Fair

Dec 13, 2022

1800 but at night seemed pretty high for the quality of one to 10 I read it out for

Gregory, 6-night trip

4/10 Fair

Feb 26, 2025

I only stayed here for a few hours.. I arrived at 10pm and checked out for the ferry at 8.. before I arrived I emailed and called the hotel to see if they would arrange to transport from the airport to the hotel. They ignored the emails and when I the called it was an unintested no.. luckily the airport has an official desk and it was super easy. I checked in and asked about a taxi to the ferry port in the morning, I was told no issues 500b. I'm the morning they had no cars and I had to flag a taxi down I. The street 400b!!! Anyway, the room was basic but the room had a faint smell.of fish??!!. apart from the fish! It's an ok hotel for £30-35 a night.(Pool view bungalow).any more than that.... probably not.

Stuart, 1-night trip

8/10 Very good

Feb 27, 2025

Lovely property and staff. The beds were comfortable, firm tho. Showe was nice. There is construction going on to the left side of the resort while we were there and a mild smell of fish in our room. The staff came and re-cleaned our room and left an air freshener in it. This helped a bit. I think it was out of their hands though as it was coming from next door. The pool was clean and nice and the view is beautiful.. It is a little noisy with jets going over all day long landing and taking off from the airport. We found it entertaining as they come down so low it’s pretty shocking. Bonus though as you’re super close to the airport! The staff at the restaurant is nice. We only ate there twice. It was ok. There are plenty of places nearby so lots of variety. Easy walk to the Buddha’s and the fish market which is interesting. Overall we would stay there again. Great value for the price.

Suzanne Le, 3-night trip

6/10 Good

Mar 18, 2018

Nice hotel, close to the beach , nice pool

We asked if we could check in early since we arrived before checking time, but the staff at the reception as soon as we were in front of the door, they put a sign that says checking time is at 1:30 pm, but they let us leave our luggage at the reception. The pool you see on the advertising is not the one you could use unless you're in the superior room. In the room, the pillows are really comfy but the bed was so old and spring coming out and was really painful.

NAGUY, 1-night trip

6/10 Good

Mar 13, 2023

Room was infested with mosquitoes even though we hade the door n windows shut the whole time. Bar across the street had great live rock band but it played till 2 am. Staff were least approachable of all our stays. Bed was very comfortable and room was clean. Paid for room with side sea view, which means if you lean to one side and look over the bush you can see the sea.

8/10 Very good

Oct 2, 2024

For personal reasons I always stay in the SAMUI mermaid whenever I’m in Koh SAMUI. As on previous occasions I leave after 8 days perfectly satisfied. Check in quick and efficient. All staff that I had contact with were efficient and polite. They could all speak English to an acceptable level. Room was spacious and the bedding was clean and changed daily. Internet strong and reliable. Information the hotel has two accommodation blocks separated by a main road. The price varies quite dramatically so try to book your room accordingly. Its very close to the arrival flight path of SAMUI airport, so expect 20 seconds of aircraft noise between 0700 and 2200. 30 departures and 30 arrivals. Otherwise I had a very enjoyable stay. 👌

Russell, 3-night trip

4/10 Fair

Feb 22, 2023

Bad all over!!!

Trygve, 7-night trip

6/10 Good

Jun 16, 2025

Susan, 1-night trip

8/10 Very good

May 4, 2025

1-night trip

10/10 Exceptional

Mar 25, 2025

Anna, 3-night trip

Samui Mermaid Resort

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