The rooms are bigger than the typical NYC hotel within the same price range. Close to transportation âtrain- buses. The lobby always has a raw food/meat smell but if you bypass that, it will be a decent stay.
The employees are nice and doing the best with what the hotel has to offer . NYC is very expensive so this place for $150-$200 is affordable . The carpets are dingy and with stains, the beds are marginal and the sheets looked wrinkled. I guess the sheets were clean but thin and hard to tell if they had been changed . The dresser looked like something picked up from the garbage bin with holes . The tv was cracked and the left side did not have image. The bathroom was clean and it appeared better than the rest of the room . I was told this hotel was used to host immigrants who trashed the place . It definetly could improve 100% with different carpet or pergo flooring .
I have to give this hotel 5 stars because of the value. The room was clearly recently renovated but VERY basic. There were no extras like ironing board or a hair dryer. I requested non smoking but my room smelled like smoke. Housekeeping did the bare minimum. However it was clean, sheets were super soft and comfy, front desk was mostly friendly and I slept great. Two blocks from Manhattan. Easy walk to Little Italy. Such an amazing value for NYC.
This hotel was nothing like what was shown online. The moment I entered, I was hit by an overpowering smell that set the tone for the rest of my stay. The room was in poor conditionâthere were noticeable stains all over the carpet, and the walls had several patched holes that hadn't been painted over.
The bathroom was especially disappointing. I was provided with less than a quarter roll of toilet paperâmaybe 15 squaresâand the bathtub had so many marks and stains that I questioned whether it was actually clean.
Despite advertising 24-hour reception, when I left in the morning, there was only a note left at the desk with a phone number to call if we had issues. This means anyone from the street could have walked in unchecked, which made me feel unsafe.
I ended up staying just one night and had to go back and forth between the manager and the booking site to get a refund. I would not recommend this hotel to anyone.
The staff wasnât terrible. The condition of the room however , I just wouldâve expected more cleanliness for the $100 price point and given the space or lack thereof in the room. I had an issue with the shower and knowing how to operate it , called to the front desk and no answer. I was in a rush to head to an event so I didnât have time to take the elevator down and back up as itâs very slow and I had a call time to meet. I suggest staying here when you wonât really occupy the room. I would highly recommend bringing cleaning supplies to spiffy up the bathroom , especially the shower.
Very nice hotel in heart of Chinatown. Close to little Italy, parks and bridges. Good price too. Clean rooms friendly service. Be prepared for rules about food and outside guests in the room. Nothing unreasonable just be aware.
My family and I had a good, comfortable stay. Everything was clean and neat. The only real issue was that my key cards were deactivated multiple times during my two day stay. The staff were happy to fix the cards at the front desk but there was no explanation for why it kept happening after one or two uses. Some of the outlets in the room were not working properly, as plugs would slip out easily. Other than that, the room was in excellent condition and gave me everything I needed. The location and price were very good.
Hotel was gross. We had cockroaches. There were holes cut into the drywall and cockroaches were crawling out of there. Shower curtain had bloodstains on it. Smell was terrible.