Aloft Chicago Mag Mile

New, clean, great location. Cheerful and helpful staff.

I liked this place for the most part. Convenient location, modern feel and the staff were friendly and helpful at the front desk, cafe etc. but the housekeeping was horrible. I was there for four nights and chose to use housekeeping only once as I like to participate in the green initiative. However, that one day that I requested housekeeping, the sink area in the bathroom wasn’t wiped down, the sheets that were dirty weren’t changed. It’s like someone threw a new soap and lotion on the counter, replaced the towels, made the bed without replacing the sheets and left. That was disappointing.

Very friendly people and located in a great area for Chicago

Overall, it was a pretty enjoyable stay. The location was great, and the vibrant lobby atmosphere was fun to return to after busy days. The negatives- our room hadn't been thoroughly cleaned when we arrived (dirty shower, previous trash not taken out), and one of the front desk staff was pretty rude when I was trying to buy drinks from the re:fuel using promo cards. No where on the cards did they say that I couldn't use them to buy alcohol, but she refused to sell it to me and then got a bit agitated when I questioned the policy.

Great hotel... very modern with all amenities at a fair price .. Perfect location with excellent nightlife, beach, and touristic sites all within walking distance .. highly recommended