10/6 Jó
2024. november 2.
Disappointing
Not up to the standard wen have come to expect from NH Hotels. We had to request additional coffee capsules each day of our stay, instead of having then left when the room was serviced. We also requested washcloths from several different staff, but none ever arrived. One of the windows did not seal properly which resulted in street noise disturbing our sleep. The lights around the bed did not work on one side. The window treatments on one of the windows were also not complete. All in all, extremely sloppy attention to detail.
We have stayed in NH hotels in Vienna, Verona, Bologna and Dresden and have always been extremely satisfied. Leipzig NH was a big disappointment. The staff could not have been nicer, but management needs to up their game on maintenance and attention to detail.
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