StripViewSuites at Signature

Bad zero ice no view that promised ruined my birthday

Our stay was a Amazing until we had a knock on our door this morning around 9:30 a.m. We didn't hear the knock as we were getting ready for the day and still had a 1.5 hr till check out. Then the individual starting entering our room. We had the latch across the top and all we heard this person pushing the door trying to get in. We got to the door and it was a caucasian lady with a set off key cards. No uniform or badge. She got Startled and walk off and said we are okay. We got startled. We called down stairs and they couldn't help or even give us an answer to why someone else had a key to the room we booked. They then told us to call you hotels.com We called the facility and they had no answer for what just happened. Now me and my wife had to unpack all our stuff make sure everything was there. It upset me and my wife, knowing that someone would just walk in our room we reserved from you guys and had it untill 11 a.m. You guys claim that you no longer have cleaning services during our stay then why was someone trying to enter? Even if it was the owner of the condominium like the man at front desk said. There should be some type of protocol to know when the guest checked have checked out.

Very clean and a great location! Covered walkway to the MGM was nice as it was raining.

Nice hotel , good service , everybody was nice and I win some money inside

Room wasn’t clean and phone wouldn’t work neither would the ihome dock