10/2
We booked a long stay at this hotel during the ACM awards. We didn’t mind the distance and the surroundings were nice. Our first night we never received housekeeping. After the awards we had to go to the front desk and ask for new towels. The rest of the trip we were not in the room from 9:30am-6pm. No sign on our door. Still never received the daily housekeeping. The desk clerk claimed she was the only person there and we needed to come get new towels and trash liners. We had to take care of our trash ourselves everyday. We made complaints to corporate. At checkout the clerk said the manager would also be in contact with us reference our complaint. We waited over ten days post stay and they never called! There was also food and trash on the floors in the hallway all week. Never touched and we mentioned it to the front desk as well.
Ashley
4 éjszakás utazás