Senator Puerto Plata Spa Resort All Inclusive

1) The hotel desk staff is nice 2) The rooms are very noisy 3) They insist that you use their reservation service to book 1 of their 3 restaurants. Time-consuming, they make it feel difficult (unless you extend a big tip). When you walk by them after 7h30pm, they’re half empty but won’t accept you without reservation 4) The Japanese's is the best place to eat by far. Nicest staff at the Senator. The wok show is nice but the Sushi could be improved The Italian's is the worst. The staff doesn’t seem to like working there and let you feel it. The tasteless food seems to get out of frozen meal The steak house is ok 5) All restaurants are too noisy. There’s no acoustic absorption system. It is cacophonic. The cafeteria is built with high ceiling with full DEL lights. Too bright at night. 6) The buffet is almost always the same and not very tasteful. Not enough people to help you get your drinks in time. 7) The pool is very crowded. There is few parasols. The music is often too loud. 8) There was always a smell of sewer on the boardwalk close to the 3 restaurants 9) Don’t plan to buy anything at the store in the shops’ street. Everything is 50% more expensive than in Puerto Plata 10) You need to get up at 6am if you want a chair at the pool or at the beach. Nonsense, we are supposed to be on vacations 11) Watch out if you swim in the ocean after a storm. All trash is flushed into the bay. The worst is not what you see. The water quality level must not be recommended to swim there

Great service and location!

broken shower had to wait til 6pm to get towels in my room when we checked in ceiling fan not working properly

Hotel was great I've been going there since2003 when it was Riu people are great food good can't complain

It was wonderful! Nice place, good services, beautiful view, good meals.....