There was one big problem of very bad smells from the sewer that lasted for a week despite daily complaints. On top of that, in one of the days our room was not cleaned at all. when we came back at evening there is nothing they can do about it (no cleaning staff). On the days the room was cleaned, it wasn't really clean and every day something else was missing (water, towels, soap, coffee capsules). the floor and sheets were always full of human hair (not ours according to the length and the color of it). Some of the people in reception were nice but they dont take responsibility for anything, just saying they will deliver the messages to cleaning staff