Servicio excelente y amables , limpieza y todo muy bien a excepciĂłn de que si te toca en el piso 3, se escucha todo el ruido del restaurante que tienen en terraza hasta tarde, por la mañana la mucama con mĂșsica a volumen alto que limpia las habitaciones contiguas se escucha todo, no hay buen aislamiento de ruido en la habitaciĂłn. Tiene vistas hermosas al centro de Tepa.
Super central location with a lovely rooftop bar and restaurant. Has clean rooms with AC. The only downside is the noise levels as it sits right on the square with church bells and street noise.
The hotel was nice however the bathroom and elevator were very small. Also the site said it included parking however we were charged part which was two blocks away.
What a great little gem Tepa has to offer thanks to the Estancia Real hotel. From the receptionist to the housekeeping professionals, we always felt welcomed and well attended to no matter the hour. The rooms were clean, spacious and had amazing views of the central plaza. Canât wait to be back there! Our new home away from home.
Osvaldo a front desk guy was rude since my arrival the throw away my drink then I call to the hotel to see I can speak w one on my my roommates and after I got interviewed he said don't provide that kind of service to transfer a call or let them know someone is on the line . Hotel was kind of noise become on top of my room was a restaurant bar so many nights I couldn't sleep well rooms are tiny and you were not allowed to use their AC less than 21 degrees . Never again booking in that hotel
Este hotel tiene una buena locaciĂłn ya que estĂĄ en frente de las dos plazas principales. Hay muchas opciones cercanas para comer y hacer compras. EstĂĄ en un ĂĄrea bastante transitada, asĂ que hay mucho ruido durante el dĂa y noche. La suite estĂĄ bastante amplia y fue perfecta para nuestra familia. Esta fue nuestra segunda estancia en este hotel.