10/2
My experience was horrible this stay. I reguested a closer room near the main pool on the 1st floor because of my knee. I am unable to walk long distance. The rep put us in a room far to the back of the hotel in building 9 which made my stay un comftable because my knee had swollen up. I asked for a wheel chair my 1st day and was told there wasnt one. My 2nd day a nice gentleman was able to get me a wheel chair because i couldnt walk. The room has bugs, the fridge didnt work. The tub was leaking water, the air wasbt working. Front sesk keep hanging up on me. I was promised a closer room but no one never came to assist with moving into the room. It was horrible and so un fair. I have a medical condition, and they didnt even care
Davienceia
4 éjszakás családi utazás