B Resort & Spa in the Disney Springs Resort Area™

Overpriced for what it was. Came here with my husband and 2 kids and the suite room wasn’t as big as other local hotels we are used to staying at. Requested over the phone to be in the suites in the poolside building to have access to a balcony, was told it would be no problem. Once arrived, was not able to get a room in that building. Overall, not bad but expected more.

We’ve stayed at this hotel in the past and really enjoyed it, but unfortunately, our most recent stay was lacking. My husband and I booked a 6-night stay in a suite. The nightly rate through hotels.com was $110 a night. When we checked in, we found out we would also have to pay $36/day resort fee plus $25/day parking which brings the hotel room to ~$170 per night plus tax. I’m not really sure what the “resort fee” actually covered. When we arrived, the hotel informed us that they were not doing housekeeping except for extended stays. Since we were staying 6 days, we were told we could schedule housekeeping *1* day during our stay. We scheduled it and they never showed up. We let the front desk know and were told they would “look into it” but they never sent anyone to clean our room during our stay. We also had an issue with transportation to and from the parks. When we arrived, we found out the buses would be on a (very) limited schedule. We had to reserve a time slot 3 days in advance and only had 3 morning time slots to choose from. We could not take the bus to the park in the afternoon or evening. This was not communicated upfront and we booked this hotel in part because bus transportation was included. We ended up paying for Uber and only took the bus to the park one time. We would have stayed on Disney property had we known the transportation would be so limited, and with the amount of added fees, the price would likely have been the same!

It was ok. I paid for a captivating view and got a view of the highway. I had free parking for being a silver member and should’ve only paid the resort fee of $72 and was charged $121 for some reason. Still waiting on an answer for this and my refund. They said the one store was open for coffee but it wasn’t open when I got there.

Location: The hotel is located in a great area very close to Disney Springs. A few blocks the other way are many restaurants and fast food places. The lobby is gorgeous and immaculate with a little take out place for coffee, light breakfast, and snacks. There is also a sit down restaurant there which we didn’t have a chance to try. Room: our room was on the 10 floor with a nice city view. The room was very clean, along with the linens. We all felt very confident that it had been cleaned and sanitized before our check in. We needed the small sofa bed for a child who was already asleep when we checked in at 11 PM We opened the bed and there were no sheets, looked in closet and none there , so we called and they did deliver to our room. Remember there are no daily cleanings at this time so get your extra towels etc from the desk at check in. It will save you another call to the desk! There were a couple little glitches which were Taken care of promptly. All in all it was a lovely hotel and we would definitely recommend it and will stay there again! *There is a free Disney bus that picks up at different times and will bring you back.

THE RESORT FEES ARE EXTREMELY HIGH AND THE PARKING FEE TOO. But the stay was good room was very clean and the gentleman Luis at the check in he upgraded my room to a suite at no charge. Great Staff! He was extremely awesome! the only thing I wish they would improve is that the glass shower doors of the rooms don’t have a door stop so it gets slammed. This is the second stay at this place and both rooms had the same issue.

The stay was bad but we ended up paying more then expected

Nice room. Decent size. Clean. Nice bathroom and shower. One challenge is no housekeeping service. Stayed for five days and a refresh would have been nice.

The bathroom tile was dirty in the corners and especially in the shower

Non at parking was such big help!! Love the hotel

Amazing love the view i got