10/2 Rossz
2025. április 13.
No Air Conditioning
The outside daytime temperatures were about 28 or 29 celsius during our stay, the room was very warm, I tried switching on the Air Conditioner and it did not work. Spoke to 2 receptionists who said that the Hotel is still on its Winter Schedule and that Cool Air is not switched on until later in the year (We stayed from 8th to 10th April 2025). Later in the night, we could not sleep, I phoned reception and was given the same story, I requested a fan, they said they have no fans and asked me to open the window, I replied that when the window was left open, the noise from the road was too load to fall asleep but offerred no outher help or option. We suffered all 3 nights, hardly got any sleep. Hotels.com should not allow these hotels to advertise on their platform pretending to have A/C and not bothering about the customer's comfort.
Warren
Warren, 3 éjszakás családi utazás
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