In the heart of Boston, Marriott Vacation Club at Custom House offers a family-friendly getaway with an arcade/game room and playground. Stay connected with in-room WiFi, get energized at the gym, or unwind with a drink from the bar. The hotel's helpful staff has left a lasting impression on previous guests.
Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
Beverly, MA (BVY-Beverly Municipal) - 31 min drive
Lawrence, MA (LWM-Lawrence Municipal) - 34 min drive
Bedford, MA (BED-Laurence G. Hanscom Field) - 43 min drive
Norwood, MA (OWD-Norwood Memorial) - 44 min drive
Portsmouth, NH (PSM-Portsmouth Intl.) - 70 min drive
Boston Ruggles Station - 6 min drive
South Station - 13 min walk
North Station - 14 min walk
Aquarium - 2 min walk
State St. Station - 5 min walk
Government Center Station - 7 min walk
Restaurants
Bostonia Public House - 1 min walk
Wicked Lobsta - 2 min walk
The Hong Kong - 1 min walk
Mr. Dooley's - 3 min walk
Warehouse Kitchen + Sports Bar - 2 min walk
About this property
Marriott Vacation Club® at Custom House, Boston
Marriott Vacation Club® at Custom House, Boston offers a fantastic location, putting you just a 5-minute walk from Faneuil Hall Marketplace and Boston Harbor. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Bonuses like sofa beds and microwaves are offered in all apartments, along with flat-screen TVs and dining tables. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Aquarium is 2 minutes and State St. Station is 5 minutes.
At a glance
DONE
Property size
84 apartments
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 56 per day; includes in/out privileges)
Onsite parking includes off-street options
VPN_KEY
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transportation
Valet parking on site (USD 56 per day; includes in/out privileges)
Onsite parking includes off-street options
Food and drink
Refrigerator (mini)
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Dining
Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 2.00-10.00 for adults and USD 2.00-10.00 for children
1 bar
Dining table
Bedrooms
Bed sheets provided
Double sofa bed
Bathrooms
Partially open bathroom
Shower/tub combination
Towels provided
Hair dryer
Free toiletries
Living spaces
Dining room
Entertainment
32-inch flat-screen TV with satellite service
Pool or billiards table
Games
Pay movies
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Visual alarms in hallways
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Safe
Iron/ironing board
Phone
Blackout drapes/curtains
Porter/bellhop
24-hour front desk
Location highlights
Near a metro station
Near a train station
In the city center
In the historical district
Things to do
Fitness center
Free bicycle rentals on site
Sailing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Outdoor lighting
General
84 rooms
25 floors
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
Renovations and closures
The property will be renovating from May 1 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Parking
Valet parking costs USD 56 per day with in/out privileges
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number ROC-11545442-009
Also known as
Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Frequently asked questions
Does Marriott Vacation Club® at Custom House, Boston offer free cancellation for a full refund?
Yes, Marriott Vacation Club® at Custom House, Boston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marriott Vacation Club® at Custom House, Boston?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marriott Vacation Club® at Custom House, Boston?
Yes. Valet parking costs USD 56 per day. Onsite parking includes off-street options.
What are the check-in and check-out times at Marriott Vacation Club® at Custom House, Boston?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Marriott Vacation Club® at Custom House, Boston and nearby?
Have fun during the warmer months with activities such as cycling. Marriott Vacation Club® at Custom House, Boston also has a fitness center.
What's the area around Marriott Vacation Club® at Custom House, Boston like?
Marriott Vacation Club® at Custom House, Boston is in Downtown Boston, a short 2-minute walk from Aquarium and 4 minutes' walk from Boston Harbor. Travelers love the aparthotel's prime location.
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Reviews
Marriott Vacation Club® at Custom House, Boston Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
View
Building
Family friendly
Cities
History
Amenities
Historical buildings
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Room was great view was ok staff were amazing.
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Melissa
Melissa, 4-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous
Thomas Benjamin
Thomas Benjamin, 5-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Historic building in great location
Gail
Gail, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Beautiful room and very helpful staff!
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Mavelys de la
Mavelys de la, 4-night trip
Verified
10/10 Exceptional
Oct 4, 2025
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Claudia
Claudia, 3-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Great location!
MARY
MARY, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Great checkin process, staff extremely friendly and helpful with directions etc.
Terri
Terri, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Carole
Carole, 1-night trip
Verified
8/10 Very good
Jan 13, 2026
I did not have breakfast, good location, friendly staff, downside the heating in the bedroom wasn't working and it was cold.
Roy
Roy, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Great location and comfy beds! Staff very friendly and helpful.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Beautiful views
Nicolle
Nicolle, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
Louis
Louis, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
The room was incredibly clean, the staff was very accommodating, and the location is unbeatable. We traveled with our baby, so having a separate bedroom and living room area with doors allowed her to go to bed early while we enjoyed lounging and watching movies in the bedroom. The hotel provided a high chair and pack n play for the room, the bathtub was easy for bathing her, and housekeeping kept our room comfortable and clean each day, even tidying dishes in the kitchenette. The property has incredible observation deck views, was immaculately decorated for the holidays and was walkable to the aquarium, Faneuil Hall, North End restaurants and more. We’ll encourage everyone to stay here!
Molly
Molly, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Lovely hotel. Good location. Very helpful staff.
Sherry
Sherry, 1-night trip
Verified
8/10 Very good
Oct 7, 2025
Excellent staff. Property is old but comfortable and interesting. Must use valet parking. Easy walk to tourist activities.
George
George, 3-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Beautiful hotel and amazing location
Hanan
Hanan, 1-night trip
Verified
8/10 Very good
Jul 29, 2025
The view was amazing
Cheryle
Cheryle, 3-night trip
Verified
8/10 Very good
Oct 17, 2025
What a cool place! The hotel was beautiful with some very unique features . The room was spacious enough for our family and the location was perfect. All the staff were friendly and helpful
Not a deal breaker for us but an onsite restaurant or pool would have made it even better!
I would go back and recommend!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2025
The location is perfect for a family reunion. The hotel is a landmark that can’t be ignored.
Staff could not have been more accomadating.
Even with elevator upgrades in process the ambiance was still impressive.