The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Everything was a Breeze and the staff are very attentive and and comforting. Always a pleasant face . Great job Kiki and Adi! It’s just fab!

The hotel was great. Service was impeccable. Rooms and facilities were very clean. The only downside is everything in the area was triple the price locals would pay. The hotel is located in a pocket where all the 4 and 5 star resorts are, which is good and bad. It's peaceful and quiet but the area is also a bit boring. I stayed in this hotel for 4 nights for the resort vibe and then stayed in Seminyak for the remainder of my trip to get a different experience.

This is my second time staying at this property and it does not dis-appoint. From the concierge service reaching out before arrival to set-up transportation all the way to check out. They have a wonderful Spa that my wife and I enjoyed twice in an 8 day stay with them. We also had the Lagoon Room which is fantastic for quick dips in their pools throughout the days! The breakfast is fabulous, one of my absolute favorites around the world! You can't honestly say enough about the staff, everyone is so kind and willing to do anything for you at any time. I don't honestly think you can go wrong staying at the Laguna!

My girlfriend and I had an amazing stay, wish it was for longer. Beautiful area and pools and beach. Best breakfast ever! Thanks so much Laguna. Danny and Natasha

Nice layout and very comfy poolside loungers and cabanas. Particularly enjoyed my time at #19-21. Breaky was a good start and spoilt for choice with all the juice n cuisine options. That said had a bad experience at the restaurant in front where they served us cold prawn heads .. they quickly fixed it but still felt it was the same dish. Great service at the kul kul. The watersports vendor put my family at risk. You need to do some due diligence on Jetset divers. Doubt they are padi certified dive operators.

Amazing holiday, brilliant service from Anton and the whole Villa team. Highly recommend staying here. We stayed for 6 nights in a 1 bedroom villa with a private pool, separate living area and kitchenette. The villa team are brilliantly managed by Anton and are focused on you and your stay with attention to the small details that make a holiday brilliant, rather than just good. The team came in twice daily. In the morning to clean up the room, gardens and pool, refresh towels and top up complimentary waters. Then again in the evening to turn down the room. The villas are totally private and quiet with their own "beach area" with reserved sun beds, towels and umbrellas close to the restaurants and bars for easy service. There is a buggy service to shuttle you around the resort. The resort is close to the Bali Collection, an outdoor shopping area with supermarkets, restaurants and shops in case you need to leave the resort. There are some great local restaurants in Nusa Dual serving local favourites like nasi champur and babi guling. The spa within the resort can come to the villa and arrange a massage for two, which was top class and the masseurs had good knowledge and skills. Transfers to and from the airport were arranged through the Hotel, taking all stress out of the holiday. We can't wait to come back. Highly recommended Villa holiday.

We had a thoroughly enjoyable stay for four nights. The hotel is luxurious - beautifully laid out and with lagoons all over, which is a splendid sight; and spacious rooms. The staff is friendly and quick to respond. The weather being wonderful, we spent a day and a half in a beach-side cabana, which was comfortable (a couple of additional softer cushions are desirable). The hotel arranges a (free) fire dance every evening and a temple ritual on Sundays and Wednesdays. The wifi is excellent. The housekeeping department could do with some toning up: a towel hook was missing (and remained so till the end despite two complaints); glasses when we arrived had not been properly washed (they were quickly replaced); and the turn-down service and morning newspaper missed us a couple of times. The food could definitely be better, especially the Indian items at breakfast. But overall it was a great holiday and we are tempted to come back!

The Balinese are very friendly, happy people, all of whom ask how is your holiday going, how is your room etc. Wine is expensive, beer relatively cheap. Food is plentiful with a good variety, nothing I’d call gourmet, but a good standard. We intend to go again.

Incredible stay! Beautiful surrounds, best hotel on the beach. Staff were amazing! Thank you Laguna! We will Be back!