Fairmont Chateau Laurier

A decent stay - but our expectations were too high. I would recommend trying the Royal York before the Chateau Laurier. The lobby was not as impressive (has odd smells and less charm). We also were disappointed to learn that we couldn’t use the fridges in our rooms. The fridges are weighted and if you remove an item it charges your credit card - we asked if we could remove the items and return them after our stay and we were told no. They then offered to supply us with a fridge for 25 dollars a night... The Royal York allowed both. And we’re so kind and prompt when bringing the fridge. A disappointment for such a highly priced hotel. We also were not impressed with the wifi - it was not free. I would recommend splurging at the Royal York - and enjoying their amazing customer service, lobby bars etc. Benefits to the Chateau are it’s amazing location, spacious rooms and great house keeping.

Amazing location, super cozy beds, spacious rooms, great service. Loved walking to the markets and parliament. We did not eat at the hotel so I can not comment, but the in-room coffee and tea selection was delightful. Only negative comment was that the lovely pool area (complete with heat lamps while you relax!!) did not have a hot tub or sauna.

Overall we were very happy with the stay at Fairmont. But it ended with a sub-standard food on the lunch we had in the Zoe’s restaurant. Both dishes were very salty. We ordered green curry mussels and Braised beef and gnocchi. We had to water down with wine and lots of water. We mentioned to the waitress but she did not offer any option. A bit disappointed at a high end restaurant! Regards - Sarah

Our stay was for just a couple of days but all the services we used/experienced were great. I really enjoyed the ambiance of the historic setting and the information available to review, but I am disappointed that the new addition planned will not just expand on the existing architecture style.

Was suppose to get a king bed, only got a queen. The only parking was valet, which was fifty dollars. When getting vehicle to go home, it took over an hour to get my car.