Hotel Anacapri

Very complicated driving to hotel due to one-way streets and driving street barriers. Before entering small, narrow hotel street, there is a pop-up street barrier you have to stop for and tell someone over the intercom why you want passage. Then you find out the hotel doesn’t have its own parking, but with knock off 5 of the 25 euros they charge you at a local parking lot, which is also tricky to get to via car. After having all of this information explained at the front desk, the fact, we received our room key and walked into a room that had not been cleaned. All three beds were slept in, while the bathroom had a foul smell. We were given a different room immediately, which was fine except for the lack of room to place your toiletries in the bathroom. Now for the good side, convenient location and friendly staff. workers, Except for parking situation, good hotel for price.

Excellent location, friendly receptiion, good choice

Excellent service, very knowledgeable people at front desk, who were better than most concierges. Roberto, in particular was one of the best. The lobby was also excellent and breakfast was very good. We will definitely go back when we are in Granada again.

Don't get fooled by the pretty pictures. The hotel is pretty run down and is in desperate need of repair. I booked rooms with breakfast and was told that I did not pay for it. After showing hotels.com booking information they said that they did not receive the money and so we have to pay extra.

It was amazing

The card key access to our room failed, with the front desk unable to unlock it either. The system did not have a key backup. The manager proposed we stay overnight in another room when he couldn’t reach the lock manufacturer, but all our stuff was locked in our room including a c-pap. After about 4 hours they forced the lock and gave us a more cramped room. They didn’t offer any compensation. When I complained at checkout they removed a charge for one breakfast each. Next, the Wi-Fi was down half the time. When it was operational it was usually weak.

I enjoy stay at this hotel, but , the only problem is that the WiFi doesn’t work most of the time , the hotel need to improve it

Hotel is very good in everything except the lobby n peridots all smell of pesticide spray for two days. Not very pleasant to stay in the hotel lobby.

The room was not what I expected, really small and smells weird. You can hear the sound of closing doors from all the rooms in the same floor. But location is good, price is good, service is nice.

It was a nice comfortable hotel. Location was very good. Close to all the attractions. Room was clean and we got a nice front facing room with big windows facing the street. My friend couple got a bad room but as soon as they complaint about the smell in the room they changed the room next morning without asking anything. That was nice. Alhambra was not walkable from this place.