10/4 Megfelelő
2025. május 22.
No hot water at night and way too much noise
The stay was terrible. 1) 9:00 pm no hot water did not want to move after a long day. 2) 2 am very loud crowd of people in the room across the hall. Multiple people in the hallway, slamming doors, loud talking. I asked them to be quiet. 3) 4:30 am more loud noises and again I went out to ask them to be quiet. 4) 5:00 loud people leaving and purposely pounded on our door as they left. ran out of the building so we couldn’t catch them. I called the front desk and complained. 5) 7:00 am AND 9:00 am housekeeping knocking on the door to clean the room. Check out was 11 and we were trying to get sleep that we lost during the night. 6) breakfast over at 8:00 (most places are until 10) and by 7:30 most food was gone. Not a good selection of pastries. 7) when we checked out I expressed my concern about the lack of hot water and noise. It did not appear there was a record of my call at 5 am. I was offered $20 off but I would have to contact Expedia and file the paperwork to get the discount.
Marcelene
Marcelene, 1 éjszakás családi utazás
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