I am not one to write reviews, I usually think it is a waste of time, honestly. However - I feel the need to share my recent experience (this week, 1/2-1/4, 2025). My son and I went on a solo trip to Mexico, for his special double-digit birthday. We began the first 5 days / nights of our trip at another hotel on the pacific side of Mexico, where that experience was "to be expected". Meaning, based on the price I paid. We stayed for the slides, kids' areas and various other activities that catered to his age group. Anyhow, I mention that because we had such a wonderful time those 5 days and nights that we decided to stay another 2 nights. Our current hotel could not extend our stay so, I booked here: Villa La Valencia where I spent a small fortune to not only stay there but to upgrade to the "all inclusive" (not worth it, at all). Now, I will say that they have PLENTY of staff maintaining the property because it is absolutely stunning and immaculately clean. However, the "VIP" staff experience as it pertains to anything you need is awful. You have to wake up at 6AM to get any descent seat by the pool which than you have to "wait" at because if you do not - they will charge you. I agree that saving chairs while you are not actually there is frustrating, yes - so, change the policy I spent $2K to stay at this hotel and I can't even sit at the pool?
