10/4 Megfelelő
2025. október 7.
Noisy and Bed bugs
Cannot fault the service provided by the staff but…
Initially I was placed in a room right on the street which was extremely noisy but not as noisy as the staff and others at reception. I was promptly moved after asking for a quieter room and this seemed to be a good outcome. The next room was so much more quieter but one of the beds had bed bugs. There was 2 beds in the room and I managed to get some sleep albeit very minimal in the room. I let the online staff know about the bites and sent them several photos of the bites all over my legs. Their response was that they checked the room and no bed bugs but this was impossible. This was my worst ever stay in Rome and I would not be staying at a Numa location again as I have read that other locations have also had bed bugs
Richelle
Richelle, 2 éjszakás utazás
Hiteles Hotels.com-vendégértékelés