Holiday Inn Boise Airport

Came for a quick vacation weekend with family. Lovely and comfortable, our room met our expectations!

Had a minor issue, but hotel staff: Tamara, Dawn and Alicia were wonderful. Hotel was clean, comfortable and close to everything. I will stay here again when traveling to Boise.

We called and let them know we were checking in late and they didn’t have our room we paid for available. The person working the desk said she would give us a 20.00 room credit. When we checked out in the morning I asked about it. Was told that was not possible since I booked with Hotels.com. Was also told the manager would call me and would figure something out. That never happened either. Poor service.

Every thing was wonderful, except the beds were extremely hard

Stayed overnight returning from a family trip, and got the 2 queen suite with a separate couch area with pull-out bed (Room 305). Overall, a decent stay, with the following specifics and/or caveats: Pros: Nice Pool Area Friendly Staff behind the desk and at the restaurant. The room was decently sized. Beds and Pillows were comfortable Nice location near the Interstate and the Airport Plus food in the restaurant. Wi-Fi was solid Cons: I asked for the top floor, but there was no room available. I was told that the 3rd floor was in a quiet area. That might be in reference to the parking lot, but the people above were very loud to hear just walking around and "thumping" in general. We even brought our own box fan to add white noise and could still hear the thumping from above. People shutting doors was also very loud in the room. There was something sticky on the floor next to one of the beds...not sure what, but the rest of the room seemed clean. The door to the bathroom needs a hanging adjustment, as it would not shut without a bunch of effort and would slowly creep open if not shut 100 percent all the way, which is a bit difficult in a large family when someone needs to use the bathroom at night. In all a good stay, and with some better noise management (either a better room, better guests etc..) the stay would have been even better. 6.5/10