Eurostars Magnificent Mile, previously Dana Hotel

Very nice hotel, fabulous room, impeccable service. Will always choose this hotel in Chicago.

The technology in the room didn’t work well. The iPad for ordering room service didn’t work one day and then when I got a paper menu, it wasn’t for the hotel restaurant. It was for the one across the street that started after 9PM. This was 11:30 AM. The cordless phone by the side of the bed didn’t work at all. The shower is modern and doesn’t have a shower door. So water will end up in the washroom. Small bath mat doesn’t help much. Housekeeping came knocking one evening at 9:40 PM for no reason and tried entering the room. Something fishy there. No one could answer why. Front desk staff just passes the buck so to speak on fixing things.

The receptionist was very rude. I arrived early and the way he acted was liked I had done them a disservice. Found out later from other receptionist he could have at least offered to check my bag for me until a room was ready. Just plain rude!!

It is a great boutique hotel with spacious rooms, great service, and a great location. Trendy.

I really loved the location. And I loved how friendly the staff were. My room was great and I would definitely stay again. There are complimentary slippers, robe and umbrella in the room only mine wasn’t there so I had to ask for the umbrella (I forgot mine at home). Also, I would have preferred a little brighter light in the room for dressing. But other than those small issues, I would definitely stay there again and recommend that hotel!