10/6 Jó
2025. február 10.
Love and hate this hotel
I have such a love hate relationship with this hotel. Love the location and ease to so much to do. We did a staycation and loved the nearness to so much that we didn’t have to drive to! But…the hotel is stupid expensive. And they upcharge for everything. Don’t breathe too much air or you’ll get a bill for the extra oxygen. They are in renovations and it’s winter so there’s no real in hotel amenities to take advantage of, but yet you get an amenity charge of $25/day. They bamboozle you and give you a $20 hotel credit but it’s tough to use and comes with hidden fees. Example: we got coffee and 1 order of breakfast tacos delivered for breakfast one day thinking it would likely be just slightly over the $20/day credit. Wrong. It ended up being over $60 for mediocre tacos and coffee. Then they tried to deny our credit at check out. It was not worth it. There’s also the huge factor of who you are talking to - one front desk supervisor was awesome and helpful and caring and the other made me want to slap him because he was so frustrating (the guy in front of me definitely walked away frustrated after his encounter with this guy). They took forever in check out because the charges were wrong (i had 2 drinks in the bar and that ill-fated room service breakfast) and somehow I still got an additional charge on my credit card after the $300/night daily charge + $100/day incidentals. What?! Can’t wrap my head around it. Overall, likely my last visit. Not worth it.
Rosalinda
Rosalinda, 1 éjszakás utazás
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