Prenotazione effettuata online e prepagata, due famiglie con bambini. Al nostro arrivo non risultava nulla, ne' la prenotazione ne' c'era disponibilita' di stanze. Ci sono volute 3 ore per trovare una soluzione, senza possibilita' di parlare con i responsabili.
Nessuno della direzione si e' degnato di chiedere scusa.
Riguardo alle stanze che ci hanno assegnate: pessime condizioni e scarsa pulizia. Vistose macchie di umidita' e stucco sulle pareti Soppalco interno, toilette al piano superiore e doccia al piano inferiore, scomodo in particolare per chi ha bambini.
L'unico aspetto positivo e' la posizione e la vicinanza al lungomare.
We reconfirmed our booking for 2 apartments with kitchenettes several times.
When we called several hours before arrival they didnât speak English and we got worried theyâd lost our reservation. We had an Italian speaker call and they kept ya on hold for a long time but confirmed they had our reservation. We arrived just after dark. The street outside was dirty and unsafe looking. A non English speaking (but friendly) desk clerk directed us into a dingy parking garage where we had to pay E50 for 2 nights upfront. After that we were told in sign language and with google translation help they had oversold and gave away our 2 apartments. The clerk led our group of kids and senior citizens 20 mins walk past dumpsters/skips of garbage, along a street that smelled of human urine to a huge old building that mostly held hair salons and professional offices that were closed. They had us sleep the night in some kind of air B&B. The rooms were clean but it was not what we paid for. No kitchen. No private apartment. 3 or 4 keys needed to get out of building and it was deserted and scary. Tried to get out to buy food and couldnât get the street door key to work so stayed inside and skipped dinner in case we couldnât get back in. Met other tenant of building who confirmed he had same issue. Dangerous Scaffolding over the main door holding up crumbling building. Left next morning with help of Hotels.com helpful customer service.
Prenotati due monolocali basic di cui uno uguale alla foto del sito come struttura ma assolutamente non come colori luminosita' e bellezza l'altro completamente diverso anzichĂš monolocale una stanza minuscola caldissima condizionatore non utilizzabile mancanza di telecomando. Cosa piĂč grave Ăš che all'arrivo non trovavano la nostra prenotazione!!
Non lontano dal porto per le isole; per il centro considerare almeno un 45min. a piedi o il treno (linea blu) da e per piazza Amedeo (10-15 min. a piedi). Silenzioso. Un po' stretto per 4 persone, comodo per 2. Abbondanza di locali e negozi nei dintorni. D'estate, immagino, 2 min. a piedi e scendete sul lungomare per passeggiate e cena.
Great accommodation close to beach, metro, sights and Dario is a wonderful host. The stairs to the sleeping area could a problem for anyone with mobility issues
Found staff helpful and apartments very near to Amedeo metro station allowing easy & cheap access to other areas of Naples and also direct line to Pompeii.
Situation is a bit different in with a residential block but probably more authentic to the locality.
Breakfast was perfectly good and we enjoyed our stay.
Soggiorno di 3 notti in una camera grande con soppalco e cucina (attrezzature della cucina limitate). Il B&B si trova in una zona abbastanza vicina al centro tanto che Ăš velocemente raggiungibile a piedi (o con la linea ferroviaria da Piazza Amedeo).
Economico e con buona colazione inclusa.
Personale molto cortese e disponibile.
Consigliato
Hotel perfecto en cuanto a calidad/precio. Muy buen desayuno, productos frescos y buen cafe.
Apartamento con todas las comodidades. Zona cerca del metro (a 1 parada) y del centro, tranquila.
Ciro siempre encantado de ayudarte para hacer tu estancia lo mejor posible.
Recomendado 100%.
Sono andato via da poco, mi sono trovato bene, sin dall'arrivo. Accoglienza deliziosa grazie al garbo e disponibilitĂ di Ciro, ambiente riservato, pulito, confortevole, silenzioso e arredato adeguatamente. DiventerĂ il mio riferimento fisso.
We enjoyed our stay in B&B Mergellina. It was easy to reach by Metro and the reception was friendly and we had all the information and tips we needed. All the staff members we met were great, altough their english was not perfect but still they served you the best way possible. The Breakfast is typical italian, croissant and coffee. I would have hoped some yoghurt and fruits but because you have a freezer and small kitchen in your room you can by the things you need from the supermarket near by and make what ever you like.