10/2 Rossz
2025. február 10.
Very disappointing stay
I would like to contact you guys in regards to my stay. My name is Ulexis Jet Velunta, I booked my stay from February 3 to February 10 and I have stayed i. Room 410. I have booked my stay at this hotel I have not been satisfied with my stay here. It came to a point that I have to leave and check out early because this hotel is just so bad. First I come to the room with a leaking bidet. When I slept for my first night. I was told that my room is a non smoking room. I woke up smelling cigarette inside my room. The whole hotel smells like an ashtray. The 4th floor where I stated smelled like cigarettes. I have talked to someone from the front desk and they told me someone will take a look at it. No one came. The next day. Same thing, I smell cigarettes early in the morning. I tried my best to enjoy my stay but when I saw small cockroaches in my bathroom. I needed to go. I am really very unhappy with my stay here to a point that I needed to move to a different hotel. I know that I wouldn't be able to get a refund for the unused nights. But I really needed to get out there. I have reached out to the hotel as well.
Jet
Jet, 8 éjszakás utazás
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