Located near Sensoji Temple, Hotel New Ueno offers a tranquil retreat with dry cleaning services and in-room WiFi. Guests can enjoy local cuisine breakfast and appreciate the convenient amenities like a water dispenser, vending machine, and luggage storage.
Hotel New Ueno puts you just a 5-minute drive from Sensoji Temple and Tokyo Skytree. Free perks include WiFi and wired internet. Also, Tokyo Dome and Ueno Park are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Inaricho Station is 7 minutes away and Ueno-okachimachi Station is 10 minutes.
At a glance
DONE
Hotel size
72 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served 7 AM-9 AM (last entry 8:30 AM)
This property is renovating guestroom bathrooms in the main building from 9 AM-6 PM, May 11-July 11, 2026. Guests may hear construction-related noise and smell odors during this time.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7 AM–9 AM
Water dispenser
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
17-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 1430 for adults and JPY 1430 for children
Renovations and closures
The property will be renovating from May 11 2026 to July 11 2026 (completion date subject to change). The following areas are affected:
Exterior
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.
Also known as
Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo
Frequently asked questions
Does Hotel New Ueno offer free cancellation for a full refund?
Yes, Hotel New Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Ueno?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Ueno?
Sorry, there's no onsite parking at Hotel New Ueno.
What are the check-in and check-out times at Hotel New Ueno?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM.
What's the area around Hotel New Ueno like?
Hotel New Ueno is in Ueno, a short 7-minute walk from Inaricho Station and 5 minutes' walk from Ueno Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel New Ueno Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
Popular mentions
Location
Room
Service staff
Reviews
Verified
10/10 Exceptional
Mar 8, 2026
Excellent location near station and lots of restaurants
Shoayb
Shoayb, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Friendly staffs, fast and smooth check in
Wai Chuen
Wai Chuen, 1-night trip
Verified
8/10 Very good
Jan 27, 2026
Clean room great staff
Wade
Wade, 1-night trip
Verified
6/10 Good
Mar 9, 2026
Property is in a great location in Ueno. Older facility which is showing its age. Stayed in a traditional Japanese room, which was very enjoyable.
James
James, 2-night trip
Verified
8/10 Very good
Jan 4, 2026
Conviniently located near Ueno JR station. Easy access to the station and plenty of nearby food around.
Dicky
Dicky, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Great location for visiting Ueno Park. Very friendly and courteous staff!
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Clean and tidy, great access to Ueno station, and local shops and food.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Checkin process was super easy and fast, it counts after a long flight and getting late at night.
I think I asked for job-smoking but my room was probably a smoking room.
The location was so close to the station and have restaurants everywhere nearby.
Kenichi
Kenichi, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2023
Excellent good value hotel
Excellent value for money in a great location and very friendly pleasant staff
Would definitely stay again
Alexander
Alexander, 2-night trip
Verified
8/10 Very good
Nov 27, 2024
It is good location adjoining the main train station for travel around the Tokyo
Wai Man Pandy Raphael
Wai Man Pandy Raphael, 1-night trip
Verified
8/10 Very good
Mar 31, 2025
All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.
HonMing
HonMing, 4-night trip
Verified
8/10 Very good
Feb 12, 2025
Ideal location, near a major train station and plenty of food and shopping options. Single room was really small but has everything you need for a night’s stay.
Tze Chiew
Tze Chiew, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2023
Nice staff, very friendly
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2024
Location to Ueno station, and Ameyoko market. Great food
donahugh
donahugh, 1-night trip
Verified
8/10 Very good
Jun 22, 2025
Great Location Near Ueno Station
The location of this hotel was fantastic—just a 3-minute walk to Ueno Station, which made getting around Tokyo so easy. I also loved that it’s close to Ueno Zoo and the park, which was perfect for a relaxing afternoon stroll. While the hotel itself is a bit dated and the rooms are on the smaller side, it had everything I needed for a short stay. The in-room fridge and kettle were convenient, and there are plenty of convenience stores nearby. I would definitely stay here again for the unbeatable location.
Mika
Mika, 3-night trip
Verified
8/10 Very good
Dec 3, 2024
The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.
Nina
Nina, 4-night trip
Verified
8/10 Very good
Dec 13, 2023
Ideal for a quick transit or near the Ueno station. Location is very good sacrificing a bit of comfort as the rooms are smaller.
Patrick
Patrick, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2023
really Close the the train Station, and close to some amazing restraunts. and i dont mean the wendy's on the corner all though it was really good as well.
Timothy
Timothy, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2023
The location is incredibly convenient from Ueno Station. Front desk staff and breakfast staff are very nice and friendly. Check in was quick and there are nice treats for guests. My room was spotless, well-appointed, and quiet. I would stay here again in a heartbeat.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Gem in Ueno
Reasonably priced and very clean hotel. Facilities are basic but staff are polite, cleaning persons are very hardworking and meticulous, and location is 2 mins away from the JR Ueno station
Verified traveler
6-night trip
Verified
10/10 Exceptional
Mar 5, 2024
Excellent location.
Breakfast could have been better. Eggs and toast and hash round would have been nice.
Paul
Paul, 1-night trip
Verified
6/10 Good
Oct 4, 2024
Location is the all.
The location is very convenient but the facility is too old.
Hotel managers are very kind. but limited English.
Seungil
Seungil, 1-night trip
Verified
8/10 Very good
Mar 3, 2024
Very close to Ueno station. Although the instalations aren’t new, it is clean and quiet
EDSON KENJI
EDSON KENJI, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Very outstanding service and property
We lost a gold cross on the bed. House keeping found it and left it on the bed ! That’s honesty. Very good management and friendly staff.
kevin ee
kevin ee, 1-night trip
Verified
8/10 Very good
Mar 29, 2025
Had room 610...quiet. Room was at rear, view of a wall 4 metres away..but thats ok, aided to the quietness. Clean, with room to swing 1/2 a cat. Super close to the station and Uneo Park, fortunate to be there for the cherry blossoms yesterday 28th March.