The location was quite good. However, there’s no reception, or anyone in the hotel to ask a question. This is service business. Seeing a welcoming and smiley face is the basics of service industry and they have removed it.
Price was quite good. They offered some tea and coffee but there was no coffee at the corner cafe and many of the teas were not available. No sink to wash the glasses or just rinse them. Some plastic bottles were provided, which is contrary to being eco friendliness. There were a lot of water bottles in the bin.
There’s a lift and it went only up to 5th floor. The people staying at the 6th floor should be warned or there can be some sort of warning for people with larger suitcases or disabled people.
They normally would accept admission after 14.00 but I received a text at 11.42 and I could enter when I was there. This is a positive experience. Overall, if you’re not too fussed about the non-existent staff, it was a nice experience altogether.
One more thing lacking is the unavailability of the temporary locker. I had to go to the train station to put my stuff in a locker and paid 8CHF for that. This is also one of the basics of a hotel business, which was not available in this hotel.
The bed and bedsheets were great and comfortable. Bathroom lacked the designated shower space, so after the shower, going in for washing hands meant getting your feet wet.
