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Balu Hotel

2.0 star property
Hotel with outdoor pool, near Isla Mujeres Ferry Terminal

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Balu Hotel features a rooftop terrace and puts you just steps from Isla Mujeres Ferry Terminal. Also, North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a 15-minute walk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Air conditioning
  • Library
  • Front-desk safe
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
$66 nightly
The total price is $79
Jul 29 - Jul 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Basic Double Room, Balcony, Partial Ocean View

A bedroom with a bed, bedside tables, a ceiling fan, and a window.

Basic Double Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

A neatly made bed with a blue pillow, a striped towel, and a wooden nightstand with a lamp and books.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A room with two beds, a wooden desk, and a chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Shared Dormitory, Women only

A dormitory room with bunk beds, a ceiling fan, wooden beams, and a teal curtain.

Standard Shared Dormitory, Women only

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Business Double Room

A bedroom with a wooden bed frame, a desk with a chair, a small table, and a blue curtain.

Business Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Shared Dormitory, Multiple Beds

A dormitory room with bunk beds, a sliding glass door leading to a balcony, and tiled flooring.

Basic Shared Dormitory, Multiple Beds

  • 1 bedroom
  • Sleeps 1
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Basic Shared Dormitory

A room with bunk beds, a large window with curtains, and tiled flooring.

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom

A room with two beds, a nightstand, and a window with curtains.

Standard Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Quadruple Room

A room with two beds, a window with curtains, a plant, and two pink chairs.

Classic Quadruple Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Room

A bedroom with a wooden bed, a nightstand with a plant, a window with curtains, and a chair.

Comfort Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room

A bedroom with a bed, a wooden nightstand, a mirror, a door leading to a bathroom, and a window with a curtain.

Panoramic Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Triple Room

A room with two beds, a wooden table, a white chair, and a ceiling fan.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • beach near Centro - 6 min walk - 0.6 km
  • Parador Fotográfico - 6 min walk - 0.6 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 miles/27.3 km

Restaurants

  • ‪Luna Grill - ‬4 min walk
  • ‪MARINA BARTOLOMÉ - ‬2 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪Sonny's Pizza - ‬4 min walk
  • ‪Cockteleria Picus - ‬4 min walk

About this property

Balu Hotel

  • Balu Hotel features a rooftop terrace and puts you just steps from Isla Mujeres Ferry Terminal. Also, North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (dogs and cats only, 1 total)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 25 per accommodation, per stay

Pets

  • Service animals exempt from fees

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 005-025-002954/2026

Frequently asked questions

Is there a pool at Balu Hotel ?

Yes, there's an outdoor pool.

Are pets allowed at Balu Hotel ?

Yes, cats and dogs stay free, with a limit of 1 total.

Is parking offered on site at Balu Hotel ?

Sorry, there's no onsite parking at Balu Hotel .

What are the check-in and check-out times at Balu Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Balu Hotel ?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9.1 mi) and Dubai Palace Casino (9.3 mi) are both nearby.

What is there to do at Balu Hotel and nearby?

Balu Hotel has an outdoor pool.

What's the area around Balu Hotel like?

Balu Hotel is a short 9-minute walk from North Beach and 2 minutes' walk from Isla Mujeres Ferry Terminal.

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Reviews

Balu Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach is within walking distance, offering a convenient location for guests. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

6/10 Good

Staff at the property were lovely! You sort of get what you pay for, it’s nice they’ve made the effort to modernise the property but you can tell it’s still a little worn. But as mentioned you get what you pay for. One down side was the water ran really low on our last night, only to wake up the following morning with the toilet not flushing and no water coming out of any taps. I had to use a water bottle to get water out of the pool so the toilet would flush.
Kimberley, 3-night trip
Verified

4/10 Fair

Un hotel muy básico, solo para dormir, aunq la zona es muy ruidosa, tuve un problema al final sali del hotel 11 30am y por esa media hr no me querian regresar mi depósito, me parecio de mal gusto la Cero tolerancia
LUCIA MARCELA, 2-night trip
Verified

10/10 Exceptional

Sería una buena idea colocar tv en la habitación privada
Marcela Paz, 3-night trip
Verified

8/10 Very good

Los colchones no están en buenas condiciones, en las 2 camas se sentían los resortes metálicos, muy incómodos
LUIS MIGUEL, 1-night trip
Verified

6/10 Good

La habitación es muy basica pero amplia.. no tiene TV ni espacios para colocar o colgar ropa.. el personal es muy amable, aunque tienes que indicar que te hagan la limpieza si no, no la hacen.. en general es buen hotel para descansar y pasar el dia conociendo la isla..
Francisco Rubén, 3-night trip
Verified

10/10 Exceptional

Hotel bien situé, personnel très agréable. Propre et calme.
Yoann, 2-night trip
Verified

6/10 Good

La habitación era muy amplia y cumplía con lo necesario. La cama mas cercana al balcón rechinaba mucho y cerca de la puerta, el techo y pared no tenían recubrimiento. Lupi en la recepción fue genial.
Jose Nathaniel, 1-night trip
Verified

8/10 Very good

Habitación limpia, está muy cerca de la llegada del ferri y cómoda para descansar, no tiene tv las habitaciones pero después de estar todo el día fuera no hace falta tv
Miriam Yadira, 3-night trip
Verified

10/10 Exceptional

Si
Venus, 3-night trip
Verified

10/10 Exceptional

El trato fue excelente, nos ayudaron con información para hacer de nuestra estadía una experiencia acogedora. El detalle del café por la mañana se agradece mucho. Lupi es una gran persona y sin duda nos gustaría regresar con ella
Zona de alberca
eduardo, 3-night trip
Verified

6/10 Good

Toilets didn’t flush and all there was is a bed. Very strange set up. No dresser or TV Very clean though
RICK, 1-night trip
Verified

6/10 Good

We asked for two beds and got one twin and one double bed… a challenge to fit 4 people this way. The staff was very friendly though.
Laurie, 1-night trip
Verified

4/10 Fair

Bed was like concrete. Zero amenities. 1 roll of toilet paper and not replaced even when only a few square remained. No blankets only a sheet. Room opened to back alley which reeked of sewer. We were pool level perhaps the floors above were better. Price was cheap at $80 Canadian a night. This is first bad Hotel/Hostel/Air BnB I’ve ever given in our 10 years of visiting here. Rooftop patio had great views. Shower was an adventure and sink in bathroom shoots ever direction like streaming lasers except towards your hands.
John Daniel, 2-night trip
Verified

8/10 Very good

La habitacion y la atencion super bien, pero el baño daba mucho que desear con sus instalaciones hidraulicas
Santiago, 1-night trip
Verified

10/10 Exceptional

El personal increíbles y muy claras, las habitaciones muy limpias, a 2 cuadras del muelle, todo excelente y un muy buen precio
Abigail, 2-night trip
Verified

8/10 Very good

We loved Alise and all the staff! No bugs, no worries, friendly people. Cute kitties are a bonus ! Very great location for walkers and foodies :) we would definitely return!
Ava, 4-night trip
Verified

10/10 Exceptional

Balu Hotel was amazing for our family! We live on the island and wanted to do a staycation for our daughter's birthday. We really appreciated the staff being so kind and welcoming. Loved that our dogs were allowed the rooms allowed easy access for them to go outside. The pool was great - our daughter couldn't get enough of it. The hotel itself was wonderful on its own, and it is in a fantastic district where you can walk to anything your heart desires - restaurants, parks, beaches. Already planning our next staycation here. Thanks for a great stay!
Leah, 2-night trip
Verified

4/10 Fair

Great staff! Have nothing but nice things to say about the staff. Water pressure in shower was horrid, and water pressure in sink was so strong it splashes water everywhere when you turn it on.
Hilda, 4-night trip
Verified

10/10 Exceptional

My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island. The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions. It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!
Felipe, 1-night trip
Verified

10/10 Exceptional

Bonito, sencillo y céntrico. Con una alberca para disfrutar luego de ir a la playa
Alberto, 1-night trip
Verified

10/10 Exceptional

Very convenient and well kept for the price.
Joseph, 1-night trip
Verified

8/10 Very good

El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Carlos Alberto, 1-night trip
Verified

10/10 Exceptional

Perfecto
Jean François, 1-night trip
Verified

4/10 Fair

It’s wasn’t good for me
Juana, 6-night trip
Verified

10/10 Exceptional

J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Alexane, 1-night trip