10/8 Nagyon jó
2025. december 25.
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant.
Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience.
Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around.
Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid.
The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around.
The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Eva
Eva, 3 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés
