10/10 Exceptional
Friendly Staff, nice and clean apartment, ideally located and rightly priced
Dharmendra
Dharmendra, 6-night trip
JC Rooms Santa Ana
City-center hostal, steps from Plaza de Santa Ana
In the heart of Madrid, JC Rooms Santa Ana offers a charming retreat. With in-room WiFi, a 24-hour front desk and luggage storage, you'll be close to Gran Via and Plaza Mayor.
Very good
Popular amenities
- Airport transfer
- Parking available
- Free WiFi
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (7)
- Daily housekeeping
- Room service
- Airport shuttle
- 24-hour front desk
- Front-desk safe
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Cribs/infant beds (surcharge)
- Private bathroom
- Television
- Daily housekeeping
- DVD player
- In-room climate control (air conditioning)
Room options
Showing 4 of 4 rooms
Executive Double Room
Wonderful
Highlights
Individually furnished
Individually decorated
Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Hair dryer
Private bathroom
- 151 sq ft
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
Executive Triple Room
Highlights
Individually furnished
Individually decorated
Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Hair dryer
Private bathroom
- 215 sq ft
- Sleeps 3
- 3 Twin Beds
Executive Quadruple Room
Highlights
Individually furnished
Individually decorated
Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Hair dryer
Private bathroom
- 215 sq ft
- Sleeps 4
- 4 Twin Beds
Single Room
Highlights
Individually furnished
Individually decorated
Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Hair dryer
Private bathroom
- 129 sq ft
- Sleeps 1
- 1 Twin Bed
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About the neighborhood
Calle Cruz, 8, Madrid, Madrid, 28012
About this property
JC Rooms Santa Ana
When you stay at JC Rooms Santa Ana, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Plaza de Santa Ana. Also, Gran Via and Plaza Mayor are within just a 10-minute walk. The property is just a short walk to public transportation: Sol Station is 4 minutes and Sevilla Station is 4 minutes.
At a glance
Property amenities
Room amenities
Frequently asked questions
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JC Rooms Santa Ana Reviews
Very Good
8.6
Cleanliness
9.2
Location
8.4
Staff & service
8.0
Property conditions & facilities
Popular mentions
RoomLocationPrivate bathroom10/10 Exceptional
Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía.
Maria
Maria, 2-night trip
6/10 Good
The room is too small, bathroom is too small...tv is too small. Location is excellent
LUIS
LUIS, 3-night trip
10/10 Exceptional
Central, friendly and clean
All sights, restaurants and shops within walking distance. Very friendly English speaking staff. Room pretty small and some things slightly worn, but we had private bathroom and everything was super clean. Perfect location and great value for money. We would definitely come back.
OBS! First floor without elevator, and no place for the noise sensitive - thin walls & windows ;-)
Verified traveler
2-night trip
8/10 Very good
Ottima posizione
La struttura si trova in centro, abbiamo visitato la città senza quasi mai prendere alcun mezzo. La nostra camera era adeguata per un viaggio di coppia di 3 giorni, c'era una piccola finestra che dava su una corte interna. Per noi è stata un'ottima soluzione. Forse le camere che danno sulla via risetiranno della movida, ma nel nostro caso abbiamo dormito sonni tranquilli.
Claudio
Claudio, 3-night trip
6/10 Good
Un sitio casi perfecto excepto por la noche
Todo perfecto excepto durante la noche: fue imposible dormir hasta las 5:00 de la mañana, momento en el que la música de un local cercano dejó de sonar.
Manuel
Manuel, 1-night trip
10/10 Exceptional
Vale a pena
Ótima localização, perto dos principais pontos turísticos.
Kelly
Kelly, 2-night trip
10/10 Exceptional
Está muy bien
Florencia
Florencia, 1-night trip
10/10 Exceptional
Muy buena ubicación, habitación no tan grande pero cómodas, la única pega es que el lavamanos es tan pequeño que es casi imposible de usar, de resto todo muy bien, el personal muy amable, pienso volver
Janeth
Janeth, 1-night trip
8/10 Very good
L’hotel era vicino al centro👍.
Ha una bella doccia👍!
Per arrivare in camera,
al primo piano,
non c’è l’ascensore👎!
Di notte si sentivano i rumori,
provenienti dall’esterno👎!
Luciano
Luciano, 1-night trip
10/10 Exceptional
Excelente ubicación, buen lugar para descansar.
Muy buena experiencia en general. El hotel tiene excelente ubicación, los anfitriones amables. Las habitaciones tienen lo suficiente para descansar bien. Se agradece que incluyan una botella de agua de cortesía por usuario, sobre todo en verano. Volvería definitivamente.
OMAR
OMAR, 1-night trip
8/10 Very good
Esta muy bien ubicado y la habitación confortable. La pega es que no tiene ascensor
Abdonias
Abdonias, 1-night trip
10/10 Exceptional
Todo muy bien
Guadalyn
Guadalyn, 1-night trip
8/10 Very good
Excelente ubicación que podría se un poco ruidosa.
GERSON
GERSON, 2-night trip
8/10 Very good
Posizione centrale. Comoda dalle fermate metro sia Sivigli che Sol. Invece deluso di chi effettuava le pulizie. Inziavano alle 7.30 facendo un baccano allucinante.
Daniele
Daniele, 4-night trip
10/10 Exceptional
Good stay for the money
There was no complimentary water as stated, minute cancellation to another gluten, but the rooms are very good for the price and clean. Private bathrooms. Worth it
Carlos
Carlos, 1-night trip
10/10 Exceptional
Quiero volver
Me gusto mucho la habitaciok muy comoda
Steven
Steven, 1-night trip
10/10 Exceptional
Mi hotel de preferencia en Madrid 100% recomendado
El establecimiento está ubicado dentro de lo que parece ser un edificio de apartamentos, y ocupa toda la primera planta. Al principio puede ser un poco extraño, incluso debes sonar un timbre desde la puerta de acceso para que te abran y accedas al edificio.
No obstante el nivel de servicio es de lo mejor, los chicos de la recepción están disponibles las 24 horas y son súper amables desde que te reciben hasta el check-out.
Algo que notarás desde el principio es que las habitaciones no tienen números tradicionales, sino nombres de regiones de España. En la habitación tienen un frigobar y todos los días te dejan refrescos y agua de cortesía lo cual se agradece.
En cuanto a la ubicación, estarás a unos pasos de todo lo que ocurre en Madrid, en 5 minutos a pie estás en Plaza Mayor, en Gran Vía o en calle Preciados. A unos cuantos pasos encontrarás la Puerta del Sol y en ella la estación del metro Sol desde donde te puedes mover por todo Madrid y acceder a la red de cercanías. Si te agradan las visitas culturales en 15 minutos a pie, llegarás al museo del Prado.
He sido huésped de este hotel varias veces, y si debo señalar algo en contra sería que algunas habitaciones son un poco reducidas y te cuesta trabajo moverte en ellas, aunque por otra parte esto es normal en muchas partes de Europa.
JORGE E.
JORGE E., 2-night trip
4/10 Fair
Картинка и никакого сервиса
При выборе отеля главным было - две отдельные кровати! Заселили в номер и оказалось, что кровать одна и по размеру она 140 см не больше. Долго объяснялись на ресепшене с женщиной и договорились, что завтра нас переселят в номер с отдельными кроватями... Переселили. Но это не последнее разочарование! Когда стали узнавать про завтраки, которые обозначены, как "Предлагается завтрак, который оплачивается в объекте размещения", выяснилось, что их нет вообще ни платно ни как! При этом ни чайника, ни кулера с горячей водой нет. Побегав по ближайшим кафе обнаружили, что кроме кофе и булок ничего нет для завтрака и время работы с 8.00 часов и не ранее! А мы предполагали уже уезжать на экскурсии в это время. Сказать, что разочарованы, это ничего не сказать.
Еще на период проживания в этом отеле пришелся мой день рожденье. Может конечно в этом отеле не принято поздравлять, но я с таким столкнулась впервые, везде хоть на словах, хоть не большим комплиментом, не важно что, поздравляли! Было обидно и не приятно...
И про чистоту... Хоть и картинка яркая, индивидуальный дизайн, но чистота оставляет желать лучшего! Стены в разводах и грязных пятнах. В ванной гель, мыло и шампунь не подкладывают, как дали по одной штуки на двоих так больше и не подкладывали))).
Не советую... И сама не вернусь туда!
Olga
Olga, 3-night trip
10/10 Exceptional
El servicio y la atencion excelentes...lugar accasible ....habitacion comoda .
La limpieza de los baños podria ser mejorable es el unico handicap.
Por lo demas excelente lugar para descansar .
Verified traveler
1-night trip
10/10 Exceptional
Perfekte Lage im Zentrum und trotzdem ruhig. Für einen Kurzzrip zu empfehlen.
Verified traveler
2-night trip
8/10 Very good
Great location. Fridge in room, stocked each day with free water and cola.
Verified traveler
4-night trip
6/10 Good
Very close to puerta del sol, and clean. Nothing else to recommend.
Verified traveler
3-night trip
2/10 Poor
First of all a very bas hospitality and attitude from the stuff , they cannot handle anything , my reserved they said hotels canceled it and they want me to pay cash more and put deposit and i didn't get any cancellations or emails to notify me till one hour i stay without fixing a problem , now they put the blame at hotels and i do so because i don't know my money now where has gone and i aid cash so i paid 2 times
Marcud
Marcud, 1-night trip
8/10 Very good
Great rooms but noisy
The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.
Verified traveler
3-night trip
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