Hyatt Place Omaha Downtown Old Market

People at front counter where not very friendly when asked questions.rooms where not very quiet.web site should tell you it costs to park there

The hotel was fine. The location was good. The desk clerks were friendly and helpful. The room was a good size. The pool was not as pretty or large as the pictures made it seem, and it was too chilly to swim in. The bed was not comfortable at all, a big dip in the middle made it difficult to sleep.

Perfect Omaha location within the Old Market. Great place to stay and I would stay there again!

We really enjoyed our stay at this hotel. We had a few issues like the phone needing to be unplugged then plugged back in again to make outgoing calls (we had to use speaker because the handheld didn’t work), there were no fans in the bathrooms to reduce steam like they have in most hotels, too few luggage carts (2) for such a huge hotel and the towel restocking was lacking. There were 5 people staying the room but when they restocked, they only provided enough for 3 people so we had to call down and ask for more. The service was prompt and the staff friendly. Overall we would visit this hotel again and we would recommend to others. With a little tweaking, it would be the perfect place to stay, especially since it’s so close to downtown (restaurants, activities, shopping).

All staff were very helpful and friendly.