Other than the location that close to Termini station, this hotel was so dissastrous. First of all, when we arrived the Hitel building, we were disgusted by the smell of garbage filed up at the entrance of the building, It was at least 8 piles of garbage bins1.2 feet height. There were also always a group of people standing and smoking at the entrance of the building blocking the way. As soon as we escaped the garbage files and smoking people, the dog’s poop that was stepped on by somebody’s foot print at the hotel lobby entrance was welcoming us. After passing through the mines of this doggie poop, the very strong nicotine smell of the lobby was suffocating our breathing. The towels of the room were like kitchen hand towel material that did not dry well. The worst of all of them was NO Wifi in the room for our whole 5 day staying. Everyday, they said, “Tomorrow, we wil call technician and fix it.” But it never happened during our stay. They suggested to use the in Wifi in the lobby where we could not breath even a few minutes because of the strong nicotine odour. It is really surprising this hotel is one of the suggested hotels by Rick Steves. They should update their suggestions.
