Nautilus by Arlo

I loved this hotel and will definitely be coming back - hopefully this year. I have recommended it to everyone I know who is going to Miami. It is a gem. Great location, gorgeous property and such friendly staff.

Pros: Location - Two blocks from main shopping and restaurant row, Lincoln Road. Vibe - One of many tall hotels in a row with an urban feel to the street side and a laid back feel to the beach side. Views to neighboring building were ugly (tar roof). Great Miami vibe by way of the decor and the music. Comfort - Comfortable beds and linens. Room and bath were small but workable. Immaculately clean. Food - Breakfast was fabulous, including omelets, meats, cheeses, breads, pastries, fruit. Service - Front desk and restaurant hosts and servers were excellent. All good with the exception of the note below. Cons: This relates to one employee and not the hotel. Bell staff at all hotels should know that you never (never) carry luggage by the telescoping pull handle. We were perfectly fine helping ourselves into an Uber when bell staff jumped in to "help" by grabbing our very expensive bags by the telecoping handle and lifting both with a full twist at full weight. I shrieked. I said that he should use the attached bag handles and not the telescoping handles to lift luggage. His reply: "Why?!" Answer: No matter the brand and quality, telescoping handles are NOT meant for carrying weight but rather pulling bags along the ground. More training is required here. I swear both handles on both bags are now loose. Very annoying and frustrating when we will likely have to pay a few hundred to get $X,000 luggage repaired and go through the hassle.

Cool hotel and best staff. Could hear upstairs neighbors til really late since floors are tile, but it is South Beach after all!

Nice but Expensive

Clean. Staff friendly. Great location. Breakfast was not that great for $25 buffet. Drinks at bar are pricey. So just go across the street for cheaper drinks.