Nautilus by Arlo

We were happy with our stay at the Nautilus! The location was great, and we had direct access to the beach. Staff was pleasant and helpful. Pool was awesome with great vibes and a nice menu for poolside drinks and food (drinks were a bit pricey but I know this is standard for South Beach). Breakfast was also very good (we just did à la carte since it was not included in our booking, but there was also a buffet). Room was not huge (we just had the basic King room), but functional and very clean. Bathroom was also a bit small and could have used some counter space, but there was a shelf at least. Great speakeasy style bar in the hotel (through the barber shop)... The decor in there was amazing! The only small negatives were the long wait to check in (long line & not enough staff), and the fact that I had contacted them ahead of time to tell them it was my husband's birthday, was told that the concierge would be informed and that they would do something special for the room....but when we got to our room there was nothing. Not a huge deal, but I was a bit bummed. Also when we got back home from our trip, we had a very large charge on our credit card for several items from the mini-bar (that we never touched once), so we had to call and ask to be refunded which was a bit annoying. So I would just recommend double checking your bill when you check out, and checking your statement a few days later as well. But overall we really enjoyed our stay and would return!

The nautilus is a great location. You are on the beach and steps to the center of South Beach action.

The Nautilus by Arlo property is very nice. The staff is so welcoming and very responsive to all our needs. We were celebrating my husband’s birthday and they sent a nice bottle of wine in recognition. We booked an ocean view room and were given a room on the penthouse level which included access to a cute rooftop area. The room was spacious and despite a minor cleaning issue was comfortable and well kept. The pool and beach areas were great and the service was on point. We ate at the restaurant for breakfast and snacks and all was good. Overall we enjoyed our stay and would highly recommend.

My stay at your hotel was terrible. The toilet had problems and you never consider moving us to another room. We left after two nights of no sleeping. I would not recommend you hotel.

This hotel is much better than I expected, and what makes it great is the service. First, you need to know what it costs. The rate is what you will pay here, plus $35 +tax for the resort fees. If you drive, there is a parking fee. These are well-worth it, in my opinion. The towel service at the beach and the pool is impeccable; where you get a cushy lounge chair covered with an additional fitted towel. The hotel is located in a walkable area and safe area. The access to the beach is beautiful and the pool is relaxing and well-maintained. The room's view wasn't anything exciting, but the room was spacious and very clean. The seating area is a nice touch. The bathroom, although on the small side, it has all the amenities you need and it is comfortable. I can not say enough about the service. It was the best service I have received all year in the many hotels I booked. Courteous, efficient and friendly. From the smile given every time by the doorman, the speedy and friendly check in, to the helpful beach personnel that sets your chair. Kudos to the service. It made a huge difference and I look forward to coming back.