This location was perfect! It was close to all of the shopping, the lake, restaurants, etc. And it felt so private going up an elevator to only our suite. Loved it!
The room is nice and spacious like an apartment. Clean. The heating cannot be controlled. Which is inconvenient. First night smells cigarette probably from t ventilation ducts.
Very quaint hotel in the heart of the old town with modern finishes in the room. Great location with super friendly and helpful staff. I would definitely stay there again if I'm in Lugano.