This is a gorgeous property. The people at the front desk were wonderful. However, there were some HUGE problems.
First of all, if you are a family, DO NOT STAY HERE. This hotel hosted a rave wedding the night we stayed there. Literal partying, throbbing bass, people screaming until 2;30 am. What 5 star hotel would do this anywhere in the world? This is NOT a Hotel for FAMILIES or people over 22.
Also, they did not bother to get to know us. I returned from dinner and was questioned at the door for entrance, which is very unseemly. I said, “Buona Sera” to the doorman and he responded with, “Are you staying at this hotel?” I said, “Yes,” but that should have been obvious. I am a middle-aged American Banker. This was unacceptable.
Also, the rooms are gorgeous and gigantic, but also very institutional. You feel as if you are sleeping in a grand room at your university. The walls are un-decorated and the furniture is sparse. It is a bunch of big, empty, cold, spaces.
The views are amazing, the location is amazing, the bathroom was very nice, the courtyard was gorgeous and peaceful, until the rave started. So if you have a family or value sleeping, do not stay here.