There is a lot to love about this property but flat out lying about having "Family Friendly Laundry Facilities", much less any laundry facilities at all, killed the experience. There are no such facilities at this hotel. The staff suggested a laundromat 30 minutes away by public transportation. This false advertising is not limited to this hotel, unfortunately. I stayed in 6 European hotels in September and October that advertise such a service that does not exist. I suspect there are probably hundreds or thousands more on Expedia worldwide that lie about the availability of such services to entice families to stay there. Instead, the bait and switch is that they offer you laundry service, which will clean your bank account fast, or you waste a day of your vacation traveling to an outside laundromat. Stay away unless they come clean about their amenities, no pun intended.