Magnolia Hotel Omaha

I expected more than that.

Picked this hotel because we heard Old Town was cool and we were not disappointed at all. The hotel is great, excellent service (including milk and cookies in the evening) with a great courtyard to enjoy a beer in. Hotel is right near the Old Town area, which is an amazing collection of great bars and restaurants - enjoyed it very much.

Our stay was pleasant and very enjoyable. Staff was great and the Hotel had a unique charm to it. The room was great and the shower and bathroom was wonderful. The location was within walking distance to some nice areas of the city. We really had a great memorable experience. The price was great for what is considered a 4 star hotel. Would stay there again if ever in Omaha.

Our stay was overnight for a concert. the Magnolia is in a great location and was very clean, comfortable and quaint. My kind of place.

The receptionist took 45 minutes to check us in and didn’t speak the entire time. We had no idea what was happening - all she had to do was say something like “sorry, my computer is acting up,” but we got nothing. The room we booked was being cleaned so we were “upgraded” to a “suite,” which was (according to pictures of what we picked out) really a downgrade from what we expected. The bathroom had various bugs in it every single morning, the curtains didn’t close, the rug was filthy to the point I didn’t want to walk barefoot. One morning there was road construction at 0630 DIRECTLY outside our window (I know that’s not the hotels fault) that was so aggressive it made our bed vibrate and water leak from the faucets. There was only one valet driver, and even if there was no line to pick up your car, it was over a 5 minute wait for him to just pull it around from the back lot; one morning we waited close to 20 minutes while he helped several people in front of us. Our last morning we woke up to no hot water, which meant cold and miserable showers. When checking out the receptionist was nowhere to be found. I finally called the lobby and let the phone ring several minutes before she finally came out, frustrated that her break had been disturbed. The pictures online are much more flattering than the place actually is. While it wasn’t awful it also wasn’t worth the price we paid per night. Positive - very comfy bed!