Best Western Premier Jacksonville Hotel

It could have been so much cleaner. I was honestly surprised. Signs everywhere about covid precautions, masks, etc., but both of our rooms had fingerprints, hairs, noticeable residue and "missed" spots in the bathtub, on the floor, etc.

Clean room, friendly staff.

Loved it it was my second time

We had to wait a long time to check in. Our tv and remote did not work properly. Our chair was broken as well. They brought up a new chair and changed out the batteries and left the tv on very loud while we were out. The tv would not turn off or change volume. If we did not have a roku remote we would not have been able to do either of those things. We also saw stains on the bedding. A big pet peeve of mine are blackout curtains that don’t close all the way and allow the bright lights from outside in. Please look into fixing this. Thank you!

Our rooms where decent the beds was Comfortable, but the housekeeping was not that good. Our floor had dirt and stuff on it I ask the house keeper can she sweep our room floor she said she don’t have time to sweep so the 6 days I stayed she never swept the floors.

It was enjoyable, clean, organized, just overall good experience.

Without doubt one of the favorite hotels I stayed. Upon arrival we were warmly welcomed by the staff. We had two great evenings here, which obviously also added up to the experience.

Our stay was great. Hotoel and service was excellent. Only downfall was breakfast. Due to the Covid breakfast was not allowed to be served, so they were handing out lunchbags with an apple and 2 snack cakes. Muffins may have been a better choice. Other than that everything was great. Very convenient to everything.

Staff was friendly, hotel was clean and the staff maintain a safe environment

Hotel is nice but because of COVID-19 a lot of amenities are not there so it’s not their fault. But the Internet never works for the entire weekend. I wish the bar was open regular Matt was not happy camper get a Real bartender.