Grand Hotel Mercure Biedermeier Wien

Great location, very easily accessible by U-Bahn or walking. Close to the Stadtpark for ice skating, surrounded by convenient restaurants and cafes. Highly recommended, I would definitely stay here again in Vienna.

This has to be one of the worst, if not the worst, stays I've had in a hotel. The only positive I can find is the location which although it is not central, it is still very convenient. The mattress was like sleeping on a rock and imagine I actually prefer hard mattresses but this was horrible. I woke up in pain, literally, every single day. The room generally was average, at best, the wifi was dodgy, there was a lot of noise but the most serious issue was that we suffered a bug attack during our stay and we obviously had to professionally disinfest all our things, at a considerable cost, once we returned. Absolutely terrible.

Excellent location just a short walk from major public transport station. Great staff and comfortable rooms at a good price.

Very professional staff. Very cosy and neat room.

Need more than one person on reception.