6/10 Good
Jan 14, 2025
I expected something more.
We chose this facility as it was close to the hospital and looked good on the website. The price point was in the top three listed for London. Based on this I expected more. The lobby was small, uninspiring and had not been vacuumed during the day - salt and water everywhere on the floor. The decorations were almost non existent. The room was clean, beds were comfortable and washroom clean and well appointed. But the room was almost ridiculously small. Only one person could walk across the room at a time meaning someone had to move to sit on the bed of the other wanted to use the washroom. It was “OK” but really as one of the three most expensive places in London I expected more. The restaurant at breakfast was pricy but the meal took so long to come out we couldn’t eat it as we had an appointment 5 minutes away. We have ours elves 45 minutes to eat breakfast but it wasn’t enough. I wish I could be more positive but as someone who has travelled extensively for business I felt this really was not value for money.
John
John, 1-night family trip
Verified Hotels.com guest review
