Breakfast paid within the booking fee but was only presented vouchers for Saturday morning only which the cost paid on booking were ÂŁ20! It wasnât stated within the booking the fees paid were only for 1 sitting But the breakfast were less than ÂŁ9 at the restaurant and Toast were additional cost.
Bathroom bin werenât emptied from previous occupants
Breakfast condiments ( milk and coffee ) werenât replenished
I paid for 1 night and booked my complimentary night (another saga!). At booking, the receptionist was not helpful in terms of advice regarding facilities. I had chosen this hotel due to it having EV charging. However the chargers have been moved to the services, not ideal as a lone traveller. I asked where they were and was told âover thereâ⊠where??
I dropped by bags in the room and headed downstairs to find out where breakfast (pre-booked) was.I was told âwalk along the path and over the bridgeâ. What path, what bridge, what was the place called? I asked for details and was told I couldnât have (what turned out to be a voucher) because you had to pay for this. She was surprised to know Iâd paid. Is it not basic customer service to know what your customers have arranged?
I returned to my room after charging my car and changed for bed circa 9:30pm. I wished I hadnât as I saw, when cleaning my teeth, the former (??) occupants stubble all behind the taps. I was exhausted so didnât have the energy to dress and request another room.
The following day, I went for breakfast. This turned out to be the other side of the M5 - 0.4 mile walk away. Not exactly convenient and no reference on website.
I was told I owed ÂŁ5 for parking even though this was a âperkâ on the website.
Sunday 04:54 staff were talking outside and moving wheelie bins. Really - on a Sunday. Waking residents.
DO NOT BOOK. Go anywhere else.
Iâd give more but there are insufficient characters.
Checking in was great and the person in the desk was friendly and helpful.
Please be ready to pay an extra ÂŁ5 per car for parking.
Breakfast is a 5 minute walk across the motorway bridge and wasnât worth the money in all honesty.
Good for the rest we needed.
Poor breakfast selection. Dirty pull out bed hairs on it. No remote for tv. Not enough towels for family.
Main light in bathroom didnât work.
I will never stay at a days inn again. Looked very appealing on the website but. Was very let down.
It was a place to sleep at the end of the day and was just fine for that. They mention there is a made to order breakfast but you have to walk about a quarter of a mile to get any food.
Looks like room has not been updated since the 1980s. Price should be lower to reflect lack of general improvements. Same for communal areas. Otherwise just ok.
Good choice if you just want somewhere to lay your
Room was clean except for the towels which looked clean but smelt like theyâd been stored in a greasy spoon. Bed was comfortable but only a couple of hard chairs to sit on other than the bed. On arrival we had to pay ÂŁ5 a night for parking which was unexpected. But the staff were lovely and friendly and nothing was too much trouble. Good choice if you just want somewhere to lay your head and it was quiet.
Room's fine, quiet at the back with a view of a field, bed and bathroom good, a desk with a little fridge, places to put clothes, helpful staff. Useful for the A38 and local things and the service station to walk to for food. The WiFi could be faster.
Mostly was good, but there was a musty smell in the room. It was late so we just made do, but otherwise we would have reported it.
Told the lady on checkout who was very helpful and said they would look into it and address the issue