In the heart of Madrid, Hôtel Casón del Tormes by HappyCulture offers a vibrant atmosphere with its coffee shop/cafe and arcade/game room. Explore the nearby Royal Palace of Madrid and Plaza Mayor or unwind in the library with free newspapers and WiFi. Guests have praised the helpful staff for making their stay even more enjoyable.
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
What's nearby
Plaza de España - Princesa - 1 min walk - 0.0 km
Gran Via - 2 min walk - 0.2 km
Royal Palace of Madrid - 8 min walk - 0.7 km
Plaza Mayor - 11 min walk - 1.0 km
Puerta del Sol - 13 min walk - 1.1 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
Calanas Station - 6 min drive
Madrid Principe Pio Station - 12 min walk
Madrid Recoletos Station - 26 min walk
Plaza de Espana Station - 3 min walk
Santo Domingo Station - 5 min walk
Noviciado Station - 6 min walk
Restaurants
Starbucks - 2 min walk
VIPS Plaza de España - 2 min walk
Burger King - 2 min walk
Ginkgo Restaurant & Sky Bar - 2 min walk
Faborit - 1 min walk
About this property
Hôtel Casón del Tormes by HappyCulture
Hôtel Casón del Tormes by HappyCulture puts you in a great location, within just a 10-minute walk of Gran Via and Royal Palace of Madrid. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Plaza Mayor and Puerta del Sol are within a 15-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Plaza de Espana Station is 3 minutes and Santo Domingo Station is 5 minutes.
At a glance
DONE
Hotel size
63 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 3 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 bars/lounges
Coffee shop
Room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1965
Safe-deposit box at front desk
Library
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 7 for children
Children & extra beds
Rollaway beds are available for EUR 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 25 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes
Frequently asked questions
Does Hôtel Casón del Tormes by HappyCulture offer free cancellation for a full refund?
Yes, Hôtel Casón del Tormes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Casón del Tormes by HappyCulture?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Casón del Tormes by HappyCulture?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Hôtel Casón del Tormes by HappyCulture?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel Casón del Tormes by HappyCulture?
No, this hotel doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.
What is there to do at Hôtel Casón del Tormes by HappyCulture and nearby?
Hôtel Casón del Tormes by HappyCulture has 2 bars and an arcade.
What's the area around Hôtel Casón del Tormes by HappyCulture like?
Hôtel Casón del Tormes by HappyCulture is in Madrid Centro, a short 3-minute walk from Plaza de Espana Station and 2 minutes' walk from Gran Via.
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Reviews
Hôtel Casón del Tormes by HappyCulture Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Popular mentions
Location
Service staff
Room
Breakfast
Lobby
Spacious room
Bed
Reviews
Verified
10/10 Exceptional
Jan 29, 2026
Room was spotless. Very quiet in hotel. Lots of hot water and good pressure.
Would return
Joanne
Joanne, 2-night trip
Verified
8/10 Very good
Mar 2, 2026
Breakfast is ok, nothing special I would say. Not even cold milk for the cereal.
This is a simple but clean hotel with good location just off Gran Via. Short distance to most things either by walking, metro or taxi.
Very friendly service. We forgot the AirPods in our room (without noticing ) and when we came back to collect our luggage they told us. Great service and much appreciated!!
Gunnar
Gunnar, 4-night trip
Verified
8/10 Very good
Aug 25, 2025
Good stay.
regina
regina, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
I loved it
Great stay!
Sara
Sara, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2022
Great place to stay during your visit to Madrid!
Ana
Ana, 2-night trip
Verified
8/10 Very good
Aug 23, 2024
Great location 👌
Wanderson
Wanderson, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Everything was good
nelson
nelson, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2023
Very good location.
Cesar
Cesar, 4-night trip
Verified
8/10 Very good
Jul 8, 2025
Shopping center and transport are close
Md
Md, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2024
The staff is great.
Luis
Luis, 3-night trip
Verified
6/10 Good
Jul 25, 2025
Location was great, staff was friendly but the facility needs improvement.
Elian
Elian, 2-night trip
Verified
8/10 Very good
Jan 4, 2023
The location is great, closer to metro station, and you can find a lot of restaurants nearby.
Chengling
Verified
8/10 Very good
Sep 26, 2023
Location to the center was excellent
Ceaa
Ceaa, 1-night trip
Verified
8/10 Very good
Mar 27, 2024
Great location to explore Madrid center
Randal
Randal, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2024
The employees in special Antonio, great service, very good breakfast and very clean room
Napoleon
Napoleon, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2024
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Delyth
Delyth, 3-night trip
Verified
10/10 Exceptional
Oct 30, 2022
This hotel is a bang for your buck, clean it’s good rooms and right in the heart of where you need to be for metro and city tours.
Shafagh
Shafagh, 3-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Personnel was very nice and went out of their way to accommodate my needs.
Isaura
Isaura, 2-night trip
Verified
10/10 Exceptional
May 8, 2023
Very well located and the staff was very helpful. I recommend this place.
luisa
luisa, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2024
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
nina
nina, 7-night trip
Verified
8/10 Very good
Jul 13, 2022
Great location, a bit out dated but was clean and great price for area.
ROXANNE
ROXANNE, 3-night trip
Verified
10/10 Exceptional
Jan 17, 2023
Staff was very friendly and my room was in pristine condition. The location is very useful for getting around.
David
Verified
10/10 Exceptional
May 4, 2023
Great
Great hotel, clean and friendly staff. Locations is amazing, next to el Palacio Real and La Gran Via.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 11, 2022
Great stay in Madrid. Close to everything but the benefit of being on a clean and quiet street.
Cynthia
Cynthia, 4-night trip
Verified
10/10 Exceptional
Mar 3, 2024
Great hotel!
Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.