Hotel Rancho Encantado

No hot water for 2 people, in the bathroom it iwas possible to have hotwater for one person. The taxi they have did not have seat belts, even the service include to go the freeway.

Amazing

Nice resort with great views of the lake. No wifi in the rooms, only in the restaurant and reception area but it's not a bad thing if you're looking to disconnect and enjoy your vacation. Free kayaking or paddle boarding with your stay and the massage area was in a cool little hut on the lake.

We had a wonderful stay here - the most incredible views of the lake, lovely staff and very comfortable rooms. Food didn’t quite live up to the standard of everything else but a couple of very delicious dishes. Definitely do the boat trip and take kayaks out on the lake as well as getting up to see the sunrise. Also really recommended having a massage in the spa. Would love to return to Rancho Encantado.

Bacalar is becoming one of the top destination for eco tourism, the lagoon is really incredible and Rancho Encantado is well positioned in cost/benefit. The property is at the shore of the lagoon. Accommodation is basic but very clean, wifi only in reception and restaurant. Restaurant mediocre. Water sports equipment. Ideal to relax for a short stay.

Precioso el hotel, excelente servicio por parte de todo el personal, muy buena comida, preciosa vista de la laguna, habitaciones muy limpias. Definitivamente un hotel para regresar.

Beautiful place. Good service (free upgrade given). I was surprised that our stay was mostly bug free given you feel like you are staying in a hut in the jungle. It was a unique experience and we really enjoyed our stay!

Nice place right on the lagoon, with excellent food. Reception smelled like fresh sewage, but maybe places like that simplyou cannot avoid plumbing issues. No such problem in my room. For an eco resort, their AC policy is weird - when I checked into the room, it was cold as in the freezer with windows and the wall around the ac unit with running streaks of condensated moisture. The property is undergoing some substantial landscaping changes so to walk on their supossedly nice and all natural trail was more like a obstacle run through a construction lot. The cayaks were out of operation due to high winds. Far from town and good if all you want to do is to relax in the lounge chairs. However, all in all, for that money I would not stay again.

Amazing Beautiful and Peaceful!

Amazing view from the property with good service including really nice boat tour, missing wifi signal in the room area