From the greeting and check in to storing our luggage at check out (and, everything in between) this is a wonderful hotel!:). They have comfortable beds , so sleep was soothing. Coffee and water is free and unlimited and provided 24 hours. The reception desk attendees were so kind and accommodating... The cleaning staff in the rooms & downstairs lounge were friendly and helpful, too. The Chef was cheerful and kept the area in the kitchen nice, clean. We didn't have the pleasure of eating breakfast, however, we plan on it next time we're here. Overall this is an amazing hotel that provides wonderful rooms and great amenities, and kind customer service.