City Express Plus Cancún Aeropuerto Riviera

Interesting and modern new hotel has a resort feel very near the airport, The bathroom smelled a bit (considering it is only a few weeks old) when water from the shower door ran toward the toilet. Knowing when the pool and bar closed (9 pm) instead of just saying “it is open now” (at 8:30) would have been helpful.

Overall was ok, I need a place to sleep before dying back to the US, the bathroom had a bad smell, kind sewer, other than that it was good and close to the airport

Hotel new and very clean. Staff was extremely friendly and accommodating. Everything is at least 20 minutes away so will need a car or a taxi each trip. Restaurant in hotel has a basic selection of good food. An outlet mall is just now under groundbreaking construction next to motel.

Let's be real - this is a cheap-is (compared to the resorts) hotel closest to the Cancun airport. It is a modern type hotel surrounded by dirt off the freeway, only accessible by car. You must book the airport shuttle in advance. When we were arriving, the phone at the hotel did not work, so we couldn't book the shuttle despite trying for 24 hours. We negotiated, but still paid $25 american for a taxi to the hotel, an 8 minute drive from the airport. We stayed one night due to a 5:00 am flight - the hotel got our shuttle back to the airport arranged for free and worked smoothly. The room service food was not great, but cheap for room service. The amenities were fine.

Full marks for the staff! They try to make up for what's lacking in the hotel. Honestly, The hotel is in the middle of nowhere and they can certainly do with some improvement with the food quality. But everything else is great. New clean hotel rooms, comfortable beds, good wifi, free breakfast, free airport shuttle. Good deal for those who wanna crash somewhere near the airport!!