10/2 Rossz
2025. január 12.
Very rude and unhelpful staff.
Holiday inn almost completely ruined our trip, and will never be staying at another one again, they lady at the front desk was very VERY unhelpful and rude, the card that I paid for the room in full with was canceled and she refused to let us pay with another card. My partner and I walked back out to the car to come up with a plan and when we walked back in she told us that she had canceled our reservation and we were not welcome to stay there. (We had my 7 year old nephew in the car and we had just drivin 7 hours to get there) thankfully the Wyndham Hotel right next door was very very helpful went above and beyond for us and discounted our rate because they felt bad that holiday inn treated us that way.
NEVER AGAIN WILL I BOOK AT S HOLIDAY INN
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