Hotel Laguna Bacalar

3.0 star property
Bacalar hotel with outdoor pool

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Photo gallery for Hotel Laguna Bacalar

Lake
Property video
Balcony
Interior
Triple Room, Multiple Beds, Lagoon View (With A/A) | Iron/ironing board, bed sheets
By the sea, Hotel Laguna Bacalar offers a relaxing getaway with a rooftop terrace and garden. Unwind in the outdoor pool or children's pool, connect to WiFi, and take advantage of car rentals on site. Guests have praised the hotel for its lovely staff.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
$79 nightly
The total price is $98
Sep 27 - Sep 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Bungalow, Lagoon View

Highlights

2 bedrooms
2 bathrooms
Daily housekeeping
Living room
  • 355 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Quadruple Room with Fan

Highlights

2 bedrooms
Fan
Daily housekeeping
  • 248 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Double Room, Lagoon View (with Fan)

Highlights

Fan
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Cenote Negro - 2 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪El Trompo de K'los - ‬4 min drive
  • ‪Blu Beach Club - ‬4 min drive

About this property

Hotel Laguna Bacalar

Hotel Laguna Bacalar features a rooftop terrace and puts you within a 15-minute walk of Lake Bacalar. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a children's pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Mosquito nets
  • An outdoor pool

Room amenities

Home comfort

  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.64 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar offer free cancellation for a full refund?

Yes, Hotel Laguna Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Laguna Bacalar?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Laguna Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Laguna Bacalar?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Laguna Bacalar?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Laguna Bacalar and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Hotel Laguna Bacalar like?

Hotel Laguna Bacalar is a short 11-minute walk from Lake Bacalar and 12 minutes' walk from Cenote Cocalitos.

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Hotel Laguna Bacalar Reviews

Reviews

6.2

Good

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

View
Room
Bathroom

Reviews

8/10 Very good

There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Liliana, 3-night trip

8/10 Very good

Was a great stay
Andrew, 1-night trip

10/10 Exceptional

Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Noelia, 2-night trip

10/10 Exceptional

Closed to lake
Valente, 3-night trip

10/10 Exceptional

The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Maria, 3-night trip

8/10 Very good

This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Jorge, 3-night trip

8/10 Very good

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Luz, 2-night trip

2/10 Poor

The room dirty i didnt stay there again wont a refund
Elisha, 1-night trip

2/10 Poor

The property is very old. The room did not have hot water the food at the restaurant was very expensive.
GUADALUPE, 2-night trip

4/10 Fair

The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Telmi, 4-night trip

6/10 Good

Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Maria, 3-night trip

8/10 Very good

I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Rebeca, 1-night trip

10/10 Exceptional

It is dated , rooms need work
Lisa, 1-night trip

10/10 Exceptional

Ok
Salvador, 2-night trip

4/10 Fair

Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Mehmet, 2-night trip

2/10 Poor

Trash
Jesus, 1-night trip

2/10 Poor

I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Cristian, 1-night trip

2/10 Poor

Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Sandra, 2-night trip

8/10 Very good

Lugar con maravillosa vista pero instalaciones antiguas
Sara, 1-night trip

2/10 Poor

LO ÚNICO QUE SE SALVA DE LA PROPIEDAD SON LAS VISTAS, SON LAS MEJORES ÚNICAS HERMOSAS YA QUE EL HOTEL ESTA EN ALTOS.
KARLA, 3-night trip

6/10 Good

La vista es magnífica, es lo único que vale la pena. Lo que no nos gustó es que solo hay 1 conexión en el baño. Los colchones no están cómodos, están duros. Y en general todo el mobiliario está viejo. Los disque jabones y shampoos muy mala calidad.
Rosa Ma., 3-night trip

8/10 Very good

MayaVeronika, 3-night trip

10/10 Exceptional

La vista de la habitación, su alberca,su servicio de restaurante, su personal, su camas bien comodas..... LO QUE NO ME GUSTO : la habitacio sus paredes estan deteriodadas( falta pintura) y que la tele esta mal ubicada para verla desde la cama
Jose francisco, 1-night trip

8/10 Very good

La laguna
ROSA MARIA, 1-night trip

2/10 Poor

No tengo nada que comentar
Jesus, 1-night trip