Midtown Manhattan's iconic energy pulses through Row NYC, where you can fuel up with breakfast at one of the two on-site restaurants. Enjoy convenient perks like car rentals, tour/ticket assistance, a 24-hour business center and free in-room wired internet.
John F. Kennedy Intl. Airport (JFK) - 62 min drive
Grand Central - 42 St. Station - 13 min walk
Penn Station - 14 min walk
New York W 32nd St. Station - 16 min walk
42 St. - Port Authority Bus Terminal Station - 2 min walk
50 St. Station (8th Av.) - 5 min walk
Times Sq. - 42 St. Station - 5 min walk
Restaurants
Europan Cafe - 2 min walk
Shake Shack - 1 min walk
Famous Famiglia Pizza - 1 min walk
Chick-fil-A - 2 min walk
Roxy Diner - 1 min walk
About this property
Row NYC
You'll be in a fantastic location at Row NYC, just a 5-minute walk from Times Square and Broadway. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Rockefeller Center and Bryant Park are within just a 10-minute walk. Fellow travelers like that it's only a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is steps away and 50 St. Station (8th Av.) is 5 minutes.
At a glance
DONE
Hotel size
1331 rooms
Arranged over 28 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–11:00 AM
Bar/lounge
Coffee shop
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Wheelchair-accessible lounge
Closed captioned TV
Lowered peephole/view port in door
Roll-in shower
Accessible bathtub
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 32
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free wired internet
Free international and long-distance calls
Food and drink
Refrigerator (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 45.90 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Housekeeping
In-room safe
Phone calls (may be limited)
f you decide to bring your pet, there is a $100 non-refundable pet fee that is collected upon check-in. In addition, pets need to weigh 75lbs or less
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 10 to 25 per person
Refrigerators are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.
This property has a smoking penalty fee of USD 500 per stay.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
Also known as
NYC Row
Row NYC
Row NYC Hotel
Row NYC Hotel New York
Row NYC New York
Row NYC Hotel
Row NYC New York
Row NYC Hotel New York
Frequently asked questions
Does Row NYC offer free cancellation for a full refund?
Yes, Row NYC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Row NYC?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Row NYC?
Sorry, there's no onsite parking at Row NYC.
What are the check-in and check-out times at Row NYC?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Row NYC?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What's the area around Row NYC like?
Row NYC is in Manhattan, a short 2-minute walk from 42 St. - Port Authority Bus Terminal Station and 4 minutes' walk from Times Square.
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Reviews
Row NYC Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Elevator
Bathroom
Bed
Lobby
Restaurant
View
Air conditioning
Reviews
Verified
8/10 Very good
May 27, 2026
Great location and pleasant staff
Edward
Edward, 3-night trip
Verified
10/10 Exceptional
May 26, 2026
Love this hotel been staying there for years. Was so glad when they reopened. Staff was great very helpful and polite. Rooms were very clean.
Kenyen
Kenyen, 4-night trip
Verified
6/10 Good
May 22, 2026
The rooms has juts been renovated and are good to be your rest place after a day out in the city. They are not a space to spend time on, which is fine. Who wants to stay in the hotel once you are in New York!!! Beds are comfortable, and the staff is super kind.
Mariana
Mariana, 4-night trip
Verified
8/10 Very good
May 27, 2026
Stayed for 2 nights shortly after the hotel's post-renovation reopening in May. Visually appealing hotel with beautifully updated lobby and cosmetic refresh of guest rooms. Staff was uniformly polite and helpful. Our room was rather small but adequate for our purposes, as we didn't spend much time in it; we did appreciate the very comfortable bed and blackout shades, and it was great to have access to a well-appointed fitness facility on site. Very conveniently located for walking to Penn Station and Theatre District; loads of restaurant/bar options nearby.
Dennis
Dennis, 2-night trip
Verified
10/10 Exceptional
May 22, 2026
The hotel is newly renovated and opened a month ahead of time. Except for two nights without TV (because the carpet installers cut the cable lines) our stay turned out great. The staff were courteous and efficient—and seemed genuinely pleased to see you (Al of to customer training). The hotel is across the street from the subway and a block from crosstown buses. And of course around the block from the theater district. I used to stay at the Penn across the street from The Garden whenever I came to NYC. Now it will be The Row
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
May 29, 2026
Good hotel
Excelent attention
Iria
Iria, 2-night trip
Verified
10/10 Exceptional
May 28, 2026
Everything was just right. I enjoyed my stay. Strongly recommend. Thank you.
Kenan
Kenan, 2-night trip
Verified
10/10 Exceptional
May 9, 2026
Great location for our trip. We saw a show, went to the MOMA, had a great dinner nearby. Close to the Port Authority, important for us as we took the bus from Boston. Beds were comfortable and room good sized for NY.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
May 5, 2026
Excellent location near Times Square and Broadway theaters, restaurants, etc. Room was small overall, but clean and comfortable.
James
James, 2-night trip
Verified
10/10 Exceptional
May 16, 2026
Loved the property. The location was amazing! The staff was great.The only thing I could negatively say is that there was only one elevator working at some point.
Yolanda
Yolanda, 3-night trip
Verified
10/10 Exceptional
May 15, 2026
Room was clean and updated and staff were very friendly. Two of the elevators weren’t working reliably and there was no in room coffee or fridge (had to request a fridge I think) but it was great for business travel
Kathleen
Kathleen, 1-night trip
Verified
10/10 Exceptional
May 19, 2026
We did not know what to expect when we booked this hotel a few months ago and we were very pleasantly surprised. It’s newly renovated, has a hip modern look within an old building and is very clean. The staff is super friendly, especially Joe. The room was comfortable and quiet. We also liked the location. Overall, we had a great experience in New York at this hotel.
Patti
Patti, 3-night trip
Verified
10/10 Exceptional
May 12, 2026
Joe the manager was a delight, as was every other staff member we encountered!
My bf and I stayed 5 days/4 nights for his birthday in a room with a city view and got coffee and pastries at the hotel cafe every morning before heading out to explore.
The location was perfect and about a 5-10 min walk to multiple train stations which made getting around a breeze.
We loved The Row and would definitely stay there again!
Olivia
Olivia, 4-night trip
Verified
10/10 Exceptional
May 8, 2026
Great spot to be near time square. Clean rooms. I'd go back.
Chris
Chris, 2-night trip
Verified
8/10 Very good
May 16, 2026
My daughter and I had a great time in New York. I understand this is a remodeled hotel that was recently reopened on May 1. I believe we were the first guinea pigs when we checked in the first room was not up to cleanliness standard. But the hotel was very accommodating and moved our room, which was great! The breakfast options were quite delicious and we are missing the yogurt parfait. Staff were friendly.
Ruth Makayla
Ruth Makayla, 4-night trip
Verified
6/10 Good
May 4, 2026
Somewhat dated, but being worked on. Looks like under new management.
Joshua
Joshua, 1-night trip
Verified
2/10 Poor
May 20, 2026
There was never enough staff in the front desk, taking hours to check-in/out. There were only 2 small working elevators so there was always a wait. The room itself was dated and dirty despite the recent renovations.
Vincent
Vincent, 4-night trip
Verified
10/10 Exceptional
May 11, 2026
The Row NYC is in a great location for Broadway shows & Times Square. The hotel staff was incredibly friendly and always willing to help.
My room was clean & tidy. The room did not have a hairdryer & a personal safe (which surprised me but I should check the list of amenities).
The bathtub/shower while clean enough could use a good bleach/scrubbing. The shower head could be replaced as it sprayed in all sorts of directions.
I would stay here again.
Melissa
Melissa, 2-night trip
Verified
6/10 Good
May 10, 2026
As of this date, the hotel hasn't fully opened. Amenities, such as ice/water dispensers on the floors are not functional.
The location of the hotel is ideal if you are planning to see Broadway shows. The noise from 8th Avenue can be clearly heard in the room I stayed in. I recommend bringing earphones or a white-noise app.
The bedding and towels were new and comfortable.
Mara
Mara, 2-night trip
Verified
8/10 Very good
May 4, 2026
If your purpose for traveling to New York is to see a Broadway show, you can’t beat this location. Just a warning that the bathroom in our room was tiny, and the elevators were very slow. We were there the weekend the hotel reopened after a few years, so there were a few hiccups since it was the first day back. That being said, all the staff we interacted with were extremely helpful and kind, and made a tremendous effort to resolve any issues.
Siobhan
Siobhan, 2-night trip
Verified
4/10 Fair
May 16, 2026
The elivators did not work only one
No mirror in the room
No electricity works next to bed
No water offered
I will not recommend this hotel
Meital
Meital, 2-night trip
Verified
6/10 Good
May 4, 2026
Opening night was on a FRIDAY! Bad planning. Only 1 elevator working, no hair dryer in the room, no water glasses, AC control was broken. Room was smaller than portrayed.
Michael
Michael, 1-night trip
Verified
6/10 Good
May 7, 2026
The room was very small and very very basic. It was not worth what you paid for. The amenities were good and the lobby very clean and nice but the room not so much. You get more room if you stayed at a Holiday Inn than you would here. The room felt like a closet with a bed and bath. No microwave and not small fridge. If you are looking for just the bare basic in a room then yes it is for you.
Shawn
Shawn, 3-night trip
Verified
6/10 Good
May 4, 2026
It’s opening weekend so likely not a fair judge. I just would expect more for the price. Piles of boxes in the hallway, cleaning cart outside our door for three days. Disorganized. But nice folks and surely the kinks will get worked out.
Lisa
Lisa, 3-night trip
Verified
2/10 Poor
May 3, 2026
As soon as we arrived only one elevator was functional for the whole building. As we walked in the TV did not work for the whole stay and random painters tape on the wall, I notified staff and said they would send someone to fix but never did. There was no hot water and the bathroom tub would not drain. I notified the hotel staff the first night and needed to go back to complain a couple additional times. The only thing they would offer was a returned resort fee but no other compensation for all of the issues