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Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

Choose dates to view prices

Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$219 nightly
The total price is $255
May 31 - Jun 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(46 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property
NEW YORKER BY LOTTE HOTELS
Manhattan
  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
8.2 out of 10, Very Good, 6,754 reviews
$189 nightly
The price is $220
May 31 - Jun 1
Total with taxes and fees
NEW YORKER BY LOTTE HOTELS
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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Museum of Sex - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 43 min drive
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 23 St. Station (5th Av.) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

  • Ace Hotel New York offers a great location, putting you within just a 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bistro 29, which serves breakfast and dinner. Also, Madison Square Garden and Herald Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro 29 - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 45.92 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self parking costs USD 75 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Ace Hotel

Ace Hotel New York

Ace New York

New York Ace Hotel

Ace Hotel New York City

Ace Hotel New York City

Ace Hotel New York Hotel

Ace Hotel New York New York

Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ace Hotel New York?

Yes. Self parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an onsite restaurant, Bistro 29.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from 5th Avenue. Travelers give top marks for the hotel's prime location.

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Reviews

Ace Hotel New York Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were convenient and satisfying with a selection of pastries and beverages available. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

Reviews

Verified

10/10 Exceptional

Second time staying here. Great room, clean and it has a photo booth in the lobby!
Ashley Beth, 4-night trip
Verified

10/10 Exceptional

Super cool vibe, staff and drinks!
Colleen, 1-night trip
Verified

8/10 Very good

This is a good value for the location and the smaller single rooms reflect that. Comfortable bed, good sheets and towels, basic compact rooms with the minimum required - bed, desk, TV, electric kettle, small fridge, along with a friendly accommodating staff. For some travelers the hipster (and loud) lobby bar vibe will be a plus. Not so much for others but you dont' sleep in the lobby bar and the rooms are quiet.
Marlene, 1-night trip
Verified

10/10 Exceptional

Good
Park, 2-night trip
Verified

8/10 Very good

Fun lobby and great location. Rooms and hallways slightly dark and toilet was running all night which made noise.
Maria, 1-night trip
Verified

10/10 Exceptional

Well located. Fun place to stay if you like a funkier vibe.
Robert, 1-night trip
Verified

8/10 Very good

.
Henrik, 2-night trip
Verified

10/10 Exceptional

Staff was very helpful and the hotel has a really cool vibe!
Richard, 1-night trip
Verified

10/10 Exceptional

Prime location, super nice and helpful staff. Loved the style of the hotel and rooms, beds are comfortable! Would stay here again.
Angela, 2-night trip
Verified

8/10 Very good

Good location near flatiron. Cool vibe, nice gym. AC was broken, so room was very hot. They did provide a fan, which made it tolerable. Very slow check in with long line. Nice guitar in room. Good shower pressure.
amanda, 1-night trip
Verified

4/10 Fair

Really disappointed by the room standards - the wallpaper was peeling, the air conditioning didn't work, and the view out my window looked straight into the side wall of the building. Felt like the property has gone downhill.
Madeleine, 1-night trip
Verified

10/10 Exceptional

Excellent location and spacious rooms
Kirrily, 6-night trip
Verified

10/10 Exceptional

The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Laura, 2-night trip
Verified

8/10 Very good

Reception was very helpful when I make the booking for my guests
DAVID EVAN, 1-night trip
Verified

8/10 Very good

There was no air conditioning. They have
Annie, 1-night trip
Verified

4/10 Fair

The bath tub was filthy and the ac did not work in our room we asked for someone to come 4 times and they never came I went to the desk and they did nothing The only good thing was the luggage guy
joel, 1-night trip
Verified

10/10 Exceptional

Excellent hotel would definitely stay again it was very close to time square walking distance
kenyetta, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel. Great staff, excellent location, beautifully clean and well designed rooms.
Michael, 3-night trip
Verified

10/10 Exceptional

Traveling to NYC to apartment hunt. This centrally located gem was perfect. Room was clean and well appointed, with an Empire State Building view. Hotel lobby is a big lounge with coffee and liquor bars, dimly lit with comfy chairs/couches and large communal tables for getting some work done while taking in the atmosphere. Will be back!
Stephanie, 3-night trip
Verified

8/10 Very good

Comfy if spartan room. Appreciated the daily housekeeping.
Kasey, 3-night trip
Verified

10/10 Exceptional

Second time staying there. Love the hotel, location and staff!
Elita, 1-night trip
Verified

8/10 Very good

It’s a great spot, good location. It’s just super loud and noise really sips in through the doors, windows and everywhere. It’s NY, sure. Not much can be done there but I think soundproofing upgrades would take this place to the next level. Otherwise, it’s an Ace hotel, you’re in good hands!
Maeghan, 2-night trip
Verified

6/10 Good

The rooms are small, but decent and clean. The staff are friendly and the location was great. My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
Loretta, 2-night trip
Verified

10/10 Exceptional

I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
James, 10-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, cool atmoshere, overall the stay was very nice.
juyoung, 1-night trip